Brand loyalty is such a stale and detached way of referring to how much love your clients have for you and your brand. How much they love you often correlates very highly with how appreciated they feel – and while most business owners want to increase brand loyalty, we feel there isn’t nearly enough discussion about one of the key factors, making clients feel appreciated.  So, we’re trying to connect with business owners and operators who are willing to share stories that illustrate how they’ve made their clients feel loved and appreciated.

Lisa Biggins

As a Realtor of buyers mostly thus far, I enjoy getting to know my clients. Not just want they want on a home but what are thier dreams for the home. what are their plans. Some Clients it is a first time home buyer tha will only be in the home a few years others they have fought to get into that home. Read More>>

Vanessa Todd

I have been doing insurance business in Vegas for nearly 20 years, and as the nature of business, I earn income from number of sales each month, each year, without my clients’ supports I am not in this business for this long. Read More>>

Shannon Erley

We love to do things that don’t scale and we love our customers! We have two sets of customers, our estheticians and esthetic businesses who use Pomp and their clients who purchase skincare through Pomp because their esthetician gave them their recommendations. Read More>>

Gina Redzanic

One of the best things I’ve done so far to show appreciation to my customers in my new Neora business was creating a simple but meaningful “thank-you follow-up system.” Since I’m still building my customer base, I knew how important it was to make every person feel valued right from the beginning, not just for the sale, but for the relationship. Read More>>

Oge Ukoha

One of the best things I’ve ever done to show a customer my appreciation happened with a customer who did not come to me through referral but found me online and was skeptical about reaching out. This client had been struggling with breakouts for years and decided to consult me feeling both hopeful and nervous. Read More>>

Abyssinia Campbell

Every year around the holidays, I send out handwritten thank-you cards to every client we’ve served that year. It’s a small thing, but it really matters to me that they know I appreciate them—not just their business, but their trust. Read More>>

RaSheen Johnson

I already go above and beyond for every client as it pertains to their individual service. Every now and then I’ll surprise a client with a free service such as a facial, black mask treatment, scalp treatment,  etc. Most clients will appreciate something free. Read More>>

Evette Preston

I host a monthly party highlighting local visual and musical artists completely at no cost for our community. Each month we feature new artists giving them a venue to display their work and showcase their sound giving all who attend a new experience each time and encourages our customers and guest to connect with their community through art. Read More>>