Stories are one of the most powerful ways to learn because they allow us to understand at a deeper level. One of the most important things an business owner can do is help their clients win and so we wanted to create a space where the community can learn from each other’s experiences of how they’ve helped their clients succeed.

Angela Lutzi Dellatore, M.S.

Having worked in real estate for 11 years, I deeply appreciate the significance of buying or selling a home. Each transaction feels personal, and to celebrate these client relationships, my husband and I host an annual customer appreciation party at our country club. This two-hour event features excellent food, drinks, and entertainment for every past client and valued vendor. Attendees consistently remark on how much they enjoy this gathering, returning year after year. Read more>>

Schelli Collins

I love to give my customers free sample soaps with their orders. One day a customer contacted me after opening their box and said thank you for sending my order so quickly but you sent me a couple of bars that I did not order. I said those are free samples that I’m hoping you will like and it’s my way of saying thank you and I appreciate you. Read more>>

Stacey Allen

At Stacey’s Sweets, we show our appreciation to customers by going the extra mile. We gift a free cake for any special occasion, ensuring our customers feel celebrated and valued. Additionally, we include free cupcakes with orders for our loyal customers, as a heartfelt thank-you for their continued support. These gestures have created unforgettable moments of joy and surprise, leaving customers feeling cherished and deeply appreciated. It’s been amazing to see how small acts of kindness can build lasting connections and smiles. Read more>>

Amy Gonzalez

Absolutely. One of the moments I’m most proud of happened with a client named Katy. She came in on March 17 for a lash lift, but unfortunately, her lashes didn’t lift as expected. I even tried redoing the service the same day, but there was little improvement. I was genuinely heartbroken, because I take a lot of pride in my work and care deeply about my clients experiences. Read more>>

April Barker

I had a customer whose husband had passed, she was a very frequent shopper on my lives. I sent her crumbl cookies and just let her know we had her in out thoughts and prayers. She was very thankful and appreciative of the gesture. Read more>>

Julia Parisi

At The Bridal Collection, we are guided by a number of core values, but the two that resonate most deeply with me are beauty and celebration. Everything we do in our store is rooted in the desire to discover beauty in each moment and to honor the special milestones in our customers’ lives. Whether it’s a high school student searching for the perfect prom dress or a bride finding the gown they have always dreamed of, we consider it a privilege to be part of those meaningful experiences. Read more>>

Tasha H

One of the ways I like to show appreciation to my clients is by making sure every session feels personal. I try to listen closely and remember the little details—whether that’s offering a grounding oil blend I know they love, sharing a simple self-care practice they can do at home, or just holding space for them to breathe and relax. Read more>>

Dyesha McCord

One of the most memorable examples of how I go above and beyond for my clients happened when I was working with a client who decided to book a group trip through me. After guiding her through the planning process and securing all the travel arrangements, I wanted to find a personal and thoughtful way to show my appreciation for her trust in my services, especially since she was bringing others along. Read more>>