Our Storytime series is based on the premise that stories are one of the most powerful ways to learn and so this series explores topics we think matter greatly to the success of small business owners and artists and creatives. One of those topics is showing customers that you appreciate them because there is a vast body of research as well as countless anecdotes of how showing customers you appreciate them directly impacts the degree to which your business will succeed and grow. Below, you’ll find stories of how some very talented entrepreneurs have made their clients feel appreciated.

Ray Kroner

Over 85 years ago, Kroner Dry Cleaners embarked on its journey steadfastly committed to delivering top-notch professional garment care and unparalleled customer service. Read more>>

Virginia Roy

We love our customers and express our appreciation in many ways. From the simple gratitude at check out when we say, “thank you for spoiling & loving your dog, we appreciate you-your dog appreciates you.” Read more>>

Latoya Shelby

I love to show vendors that I appreciate them for entrusting in me to help them with ways of networking their brand. Randomly for events I would reach out to business owners and offer them discounted or free vendor spaces to show my appreciation. Read more>>

Chris Gonzalez

“As VTATV.net grew within the broadcasting ecosystem, we offered several paid subscription services for free through a booking system we used called Square. Read more>>

Rosenna Bakari

I give my clients gifts that are personal to me in my business but not tagged with promotion signatures. Sometimes I give them books I written. I make sure I sign them with a personal message, I give my one-on-one clients sentimental handmade jewelry that I have made specifically for them. Read more>>

Gene Williams

Our community is the absolute best! Hearing feedback from parents & coaches about our platform, and how it’s impacting the lives of young athletes, makes everything worth it. Here are two great example reviews: Read more>>