We recently connected with Michelle Robertson and have shared our conversation below.

Michelle, thanks for joining us, excited to have you contributing your stories and insights. How did you come up with the idea for your business?

For as long as I can remember, I’ve been fascinated by the connection between beauty and confidence. I began my career in Brooklyn, New York, over 25 years ago as a licensed cosmetologist. Throughout my journey, I worked behind the chair as a hairstylist, became a makeup artist, opened multiple salon studios, worked with celebrity clients, educated women about beauty, and eventually built a career that also allowed me to travel the world as a flight attendant.

Travel changed my perspective. I noticed that women everywhere, regardless of age, profession, or background, all wanted the same thing. To look and feel their best. Yet so many were overwhelmed by complicated beauty routines, intimidated by wigs, or simply didn’t know where to begin. I realized beauty isn’t about perfection. It’s about confidence, convenience, and feeling like the best version of yourself.

That realization became the foundation for GlammCity Beauty.

Rather than creating just another beauty brand, I wanted to build an entire beauty lifestyle company that simplifies glamour. From premium wigs and haircare to travel-friendly beauty essentials and eventually beauty experiences, my vision has always been to help women feel polished whether they’re boarding a flight, heading into the office, attending an event, or simply living everyday life.

What excites me most is that my business is built on real experience, not trends. I’ve spent decades listening to women, solving their beauty challenges, and understanding what truly works. My years as both a beauty professional and a frequent traveler gave me a unique perspective that inspired concepts like Jet Set Beauty and travel-friendly beauty solutions designed for women with busy lifestyles.

The mission behind GlammCity Beauty is simple but deeply personal: changing the lives of women by enhancing their beauty, which elevates their confidence and self-esteem. When a woman feels beautiful, she often walks taller, speaks with more confidence, and shows up differently in every area of her life. Being part of that transformation is what continues to inspire me every single day.

Building this company hasn’t always been easy, but I’ve learned that every chapter, including setbacks has prepared me for this moment. Today, I’m not just building products; I’m building a brand that celebrates confidence, elegance, and the belief that every woman deserves to feel glamorous on her own terms.

As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your background and context?

I am a licensed cosmetologist, hair stylist, beauty entrepreneur, author, makeup artist, and aviation professional with over 25 years of experience in the beauty industry. My journey began in Brooklyn, New York, where I developed a passion for helping women discover the confidence that comes from feeling beautiful. Over the years, I have worked with diverse clients, created beauty transformations, opened multiple salon studios, and built a career centered around empowering women through beauty.

My career has taken me through many different chapters, including working as a professional hairstylist and makeup artist, becoming an author, and eventually becoming a flight attendant. Each experience shaped the vision I have today. The beauty industry taught me the power of transformation, while aviation gave me a global perspective and allowed me to see how women around the world approach beauty, confidence, and self-expression.

That combination of beauty expertise and a love for travel inspired me to create GlammCity Beauty. A beauty lifestyle brand designed for the modern woman who wants effortless confidence, convenience, and luxury in her everyday life.

GlammCity Beauty offers premium beauty solutions including luxury human hair wigs through HairGlamm, beauty and haircare products, travel-inspired beauty essentials through TravelGlamm, and the Jet Set Beauty brand, which focuses on helping women maintain their glamour and confidence wherever life takes them. I also provide beauty services through curated experiences such as premium wig styling, signature blowouts, event glam, and personalized beauty consultations.

The problem I aim to solve is that many women want to look and feel amazing, but they often lack the time, knowledge, or confidence to create beauty routines that fit their lifestyles. Beauty should not feel complicated or intimidating. My goal is to make luxury beauty more approachable by providing products, education, and experiences that help all women feel confident, polished, and empowered.

What sets me apart is that GlammCity Beauty was created from decades of hands-on experience. I am not simply creating products because beauty is trending. I have spent my career understanding women’s needs, listening to their challenges, and witnessing firsthand how a beauty transformation can change someone’s mindset. I bring the perspective of a beauty professional, entrepreneur, traveler, and woman who understands that confidence is one of the most powerful accessories we can wear.

One of the things I am most proud of is my ability to reinvent myself while staying true to my purpose. I have built businesses, navigated challenges, continued learning, and embraced new opportunities throughout my journey. I have also authored books, including “Jet Set Beauty Guide” and “Hair Biz: Tales of a New York Hairdresser,” sharing my knowledge and experiences to inspire others.

I want potential clients, customers, and followers to know that GlammCity Beauty is more than a beauty brand. It’s a movement centered around confidence, self-expression, and celebrating the woman you are becoming. My mission is simple: changing the lives of women by enhancing their beauty, which elevates their self-esteem.

Whether a woman is preparing for a major life moment, traveling the world, advancing her career, or simply wanting to feel good about herself on an ordinary day, I want GlammCity Beauty to remind her that she deserves to feel beautiful, confident, and glamorous on her own terms.

We often hear about learning lessons – but just as important is unlearning lessons. Have you ever had to unlearn a lesson?

One of the biggest lessons I had to unlearn was the belief that I had to have everything figured out before I could move forward.

For many years, I believed that being successful meant being able to carry everything on my own. The business, the responsibilities, the decisions, and the challenges. As an entrepreneur and beauty professional, I became accustomed to wearing many hats. I was the creative, the stylist, the marketer, the problem solver, and the person responsible for making everything happen. That mindset helped me build resilience, but I eventually realized that constantly trying to do everything alone could also limit growth.

My journey through the beauty industry taught me that perfection is not what creates success. Connection, consistency, and the willingness to evolve are what create success.

When I first started building businesses, I often felt that everything had to be perfectly planned before I launched or shared my ideas with the world. Over time, I learned that some of the greatest opportunities come from taking action, learning along the way, and allowing yourself room to grow.

This lesson became even more meaningful as I transitioned through different chapters of my life. From being a salon owner and beauty entrepreneur, to becoming an author, makeup artist, and flight attendant, and now rebuilding and expanding my vision with GlammCity Beauty.

I had to unlearn the idea that starting over meant starting from scratch. I learned that every experience, every challenge, and every chapter added another layer of knowledge and expertise. Nothing was wasted. It all became part of the foundation.

Today, I approach business differently. I understand the importance of collaboration, building systems, asking for support, and trusting the value of what I bring to the table. I no longer see growth as something that requires having all the answers. I see it as a journey of creating, learning, and continuously improving.

The biggest lesson I carry with me is that your experience is your advantage. Sometimes the very things you think delayed your journey are actually the things that prepare you for your greatest opportunity.

We’d love to hear a story of resilience from your journey.

One of the greatest examples of resilience in my journey has been learning how to rebuild, reinvent, and continue moving forward through different seasons of life.

Early in my career, I built my foundation in the beauty industry as a licensed cosmetologist in Brooklyn, New York. I opened multiple salon studios, created beauty transformations for clients, worked with celebrity clientele, and built a reputation based on my creativity and passion. Like many entrepreneurs, I experienced the highs and lows of business ownership. The excitement of building something from the ground up, as well as the challenges that come with managing finances, operations, and the unexpected obstacles that every business owner faces.

There were moments when I could have viewed those challenges as failures, but I eventually learned to see them as education. Every closed door, every difficult lesson, and every transition gave me knowledge that I would later use to create something stronger.

One of the most defining moments in my journey was when I stepped away from the traditional beauty business model and entered the aviation industry as a flight attendant. Many people may have seen that as a completely different direction, but I saw it as an opportunity to expand my perspective. Traveling the world exposed me to different cultures, lifestyles, and the way women everywhere approach beauty and confidence. That experience became one of the inspirations behind the creation of GlammCity Beauty.

My resilience has also been tested during seasons where I had to rebuild my confidence and remind myself that my previous accomplishments were not behind me. They were preparing me for what was ahead. I learned that reinvention is not starting over; it is using everything you have learned to create the next chapter.

Today, GlammCity Beauty represents that resilience. It is built from decades of experience, creativity, and a passion for helping women feel confident. I am proud that I continued to believe in my vision even when the path was not always clear.

The greatest lesson I have learned is that resilience is not about never facing challenges. It’s about refusing to let challenges define the ending of your story. Every chapter has contributed to who I am today, and I am still building, creating, and inspiring women along the way.

Contact Info:

• Website: https://www.Glammcity.com
• Instagram: @glammcity & @glammcitybeauty
• Facebook: @glammcitybeauty
• Youtube: @glammcitybeauty