We’re excited to introduce you to the always interesting and insightful Sophy Hon Robert Rice. We hope you’ll enjoy our conversation with Sophy Hon below.

Alright, Sophy Hon thanks for taking the time to share your stories and insights with us today. What do you think it takes to be successful?

To be successful towards any direction in life, we have to stay committed, stay strong, and willing to accept any failure as a positive learning curve to better improve ourselves. If you Love what you do, don’t give up and keep moving forward. Not every goal in life is a walk in the park. Sometimes we have to adjust to what’s on the road ahead of us. For instance, our little Home Bakery business, Chasing Pastries, started off strong, had some miner obstacles and road bumps along the way, but we kept moving forward. Here we are now, our little business is doing great.

Sophy Hon, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?

We are Sophy Hon and Robert Rice, owners of Chasing Pastries. Our passion for cooking and baking is what led us to attend culinary school and eventually opening our little Home Bakery business, which started in 2016. We mainly do custom cakes, custom decorated sugar cookies, other desserts like cupcakes, dessert cups, assorted cookies, cake pops, scones, etc. We put in great efforts to make our customers happy. Customer service is very important to us and we tend to do our very best to make our customers happy. Even if we have to go out of our way a little to make it happen.

What do you think helped you build your reputation within your market?

There are many factors that help us build our reputation in the market. Firstly we have our biggest ongoing supporters, our family and friends. Our amazing loyal customers who keep returning for more orders. Not to mention word of mouth and positive feedback reviews from current to new customers. Lastly, and most importantly, hard work. We put in a lot of hard work to make every order special for our customers. It makes us so happy and fulfilled to see our customers happy.

What’s been the most effective strategy for growing your clientele?

Our most effective strategy for growing our clientele is to provide good quality products and excellent customer service. We strongly believe in these 2 factors. Keep our customers happy and they will keep returning for our service.      

Contact Info:

• Website: www.chasingpastries.com
• Instagram: https://www.instagram.com/chasingpastries_/?hl=en
• Facebook: https://www.facebook.com/chasingpastries
• Yelp: https://www.yelp.com/biz/chasing-pastries-woodland-hills

Image Credits
The Nosco Ride / cvtriathlonteam