We caught up with the brilliant and insightful Marlo Miller a few weeks ago and have shared our conversation below.
Marlo, looking forward to hearing all of your stories today. Risking taking is a huge part of most people’s story but too often society overlooks those risks and only focuses on where you are today. Can you talk to us about a risk you’ve taken – it could be a big risk or a small one – but walk us through the backstory.
We are all scared of taking risks especially life changing ones. The biggest fear is not making it in business or any area of our lives but as my mom always said, what’s the worst that can happen, you will be in the same position you are now if you do fail. She was right. Owning a business is not for the faint of heart, lots of struggle, time and effort. Building relationships is key In any business.
As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?
We are a one stop shop Women’s Boutique located in Houston, Texas and also online at www.MarloMIllerBoutique.com
We offer styling tips, appointment shopping online, in store, phone or FaceTime. My job is to dress you comfortable and stylish for ANY occasion. We have everything from formal wear to western wear.
How’d you build such a strong reputation within your market?
Customer Service is key to ANY business. You have to be available for your customers and have great products. They will come and stay loyal.
How do you keep your team’s morale high?
Again I go back to customer service. When your employees have been trained in customer service it shows. Take a few courses online, google it or youtube and learn your customer.
Contact Info:
- Website: www.MarloMillerBoutique.com
- Instagram: Marlo Miller Boutique
- Facebook: Marlo Miller Boutique