We caught up with the brilliant and insightful Carrie Sistare a few weeks ago and have shared our conversation below.
Carrie , looking forward to hearing all of your stories today. What’s been the best thing you’ve ever seen (or done yourself) to show a client that you appreciate them?
One of the most meaningful things I’ve done to show a client how much I appreciate them is sending personalized gratitude cards. At Sistare Southern Properties Team, we live by our motto: Sell, Serve, Partner, and Thrive, and truly believe that our relationship extends beyond the property.
We make it a priority to stay connected with our clients through quarterly check-ins—whether it’s a phone call, text, or a handwritten card. It’s not about sales; it’s about connection. Recently, we sent out gratitude cards for November, expressing our genuine thanks for the trust our clients placed in us. The responses we received brought so much joy. Texts like “This made my day!” or “Thank you for thinking of me!” were reminders that these small gestures have a big impact.
What makes this so special is the simplicity. Life can be overwhelming, and a heartfelt card or message can bring a moment of comfort or joy. For one client, it arrived during a tough time, and they told me it felt like a “hug in the mail.” That’s why we do it—because we care about the people, not just the transactions.
In real estate and in life, it’s easy to move on to the next task or project, but I believe in celebrating my clients’ personal wins, being there in their tough moments, and nurturing those relationships long after the closing day. To me, showing appreciation isn’t about grand gestures—it’s about consistency, authenticity, and making sure people feel valued and cared for as part of our extended family.
Carrie , before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?
I’m Carrie Sistare, and I’m proud to lead the Sistare Southern Properties Team alongside my husband, Joe, serving Myrtle Beach, North Myrtle Beach, and the surrounding areas of Horry County, SC. For us, real estate is more than a career—it’s an opportunity to Sell, Serve, Partner, and Thrive by building lifelong relationships with our clients and community.
We specialize in assisting first-time homebuyers, families relocating to the area, investors, sellers, and those exploring new construction along the Grand Strand. To better serve our clients, we recently welcomed Brandon Causey to our team, ensuring every experience is seamless and personal.
What sets us apart is our belief that our relationship extends beyond the property. We’re here to celebrate your milestones, support you during challenges, and simplify what can often feel like an overwhelming process. Whether through personalized check-ins or expertly guiding you through your real estate journey, we strive to make every client feel like family.
If you’re looking for a team that genuinely cares, we’d love the opportunity to partner with you and make your real estate experience exceptional.
Any stories or insights that might help us understand how you’ve built such a strong reputation?
I have to thank the incredible people in my sphere for helping build our reputation in the market. It’s true what they say: people who like and trust you will hire you and share their experience with others. Friends, family, and past clients have been some of our greatest advocates, and their referrals mean the world to us.
At Sistare Southern Properties, we guide people through one of the biggest investments of their lives—buying or selling a home. Our goal is to provide an exceptional client experience, one so memorable and positive that they can’t help but share it with others. That commitment to service and trust has been the foundation of our success.
What’s been the best source of new clients for you?
People we know, word-of-mouth referrals, and repeat clients have been the cornerstone of our business. Additionally, by engaging with the local community through events, social media, and consistent follow-ups, we ensure we stay top of mind for anyone in need of real estate services.
Contact Info:
- Website: https://sistaresouthernproperties.kw.com/
- Instagram: @carriesistare
- Facebook: Carrie Sistare
- Linkedin: Carrie (Sistare Southern Properties Team) Sistare
Image Credits
Headshot credit: Tara Gibson, a great friend of ours and owner of A Picture of Production by Tara. She captured some beautiful shots of us in our neighborhood and at our home.