We caught up with the brilliant and insightful Augustus Wiesel a few weeks ago and have shared our conversation below.
Augustus, appreciate you joining us today. So let’s jump to your mission – what’s the backstory behind how you developed the mission the drives your brand?
Being a family business it has always been important for us to maintain that feeling and foster an inclusive atmosphere at MFI where all employees are a part of the “MFI Family” With that, we hope that helpful family mentality aids our customers in feeling comfortable and assisted by our incredible team.
Augustus , before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?
MFI opened its doors in 1982. And thrived for many years as a small business specializing in certified used medical equipment sales. With the boom of e-commerce, the company experienced great growth. MFI, at times, had as few as 3 employees. In recent years the company has undergone a growth spurt from 7 employees in 2014 to 50+ employees today. The growth over the past three years has much to do with Augustus Wiesel, who transitioned from his role in e-commerce at MFI to the company’s CEO. He has taken the reins from his father, Arnold Wiesel, the company’s former president. Arnold has moved into an advisory role in purchasing as well as a prominent member of the board. Augustus attended college at UC Santa Barbara and has always had an eye for business and truly found his calling leading MFI Medical to the successful business it has now become
How do you keep your team’s morale high?
While MFI’s success as a company has come from the hard work of all our employees and leaders, luck has played a hand in bestowing us with a team of caring individuals willing to go above and beyond to fill our customers’ needs. This has lead the company to an astounding number of repeat and lifelong customers, which MFI is grateful for. Although it may seem that MFI Medical is very lucky to have such great success, we believe that the success of the company and its employees is earned by how diligently MFI works together as a team.
Any stories or insights that might help us understand how you’ve built such a strong reputation?
MFI Medical Equipment is an award-winning customer service oriented company dedicated to offering high-quality products at the best prices available. MFI continues to be a preferred trusted vendor to a range of hospitals, physicians, government entities, universities, individual patients, and all manner of customers. Our team is constantly expanding to bring our customers better service and more products to fit a range of needs. In addition to medical retail sales, MFI offers services including equipment calibration, repair, recycling, and more.
- Website: www.mfimedical.com