We recently connected with Adean Kingston and have shared our conversation below.
Adean, thanks for taking the time to share your stories with us today Do you take vacations? Why or why not?
Vacations are a must! We all need time to recharge and relax! I am an avid world traveler and truly believe experiencing the world first hand is the best classroom! I always have a vacation planned on my calendar – actually a few- it gives me something to look forward too. The past 2 years has been challenging for all of us trying to travel safely and I had to cancel my trip to the Greek Islands twice. I decided not to rebook this trip for the third time until this pandemic is truly behind us.
Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.
I am a Board Certified Dermatologist which means that I am a Medical Doctor (MD) who specializes in the treatment of skin, hair and nails. After Medical school, I trained for an additional 4 years to specialize as such. I love the field of Dermatology because we get to help people look and feel better about themselves. As owner of my practice, I get to make all of the decisions as to how the business runs, without compromising patient care that can result from corporate profit seeking behaviors. My practice is about quality of care, not quantity and we strive to make sure all patients feel they had adequate time with us for their issue at hand.
What’s been the most effective strategy for growing your clientele?
I believe that providing excellent care by both the providers and staff is essential to getting a solid reputation and great reviews online. From there, patients share their experiences with others – both by reviews and word of mouth. That has been the main avenue by which we have grown the practice. I also think that starting to do more with social media and modernizing our website has been the second largest factor.
How do you keep your team’s morale high?
I essentially wear 3 hats at work- Dermatologist/Physician, Business Owner and Office Manager. I believe that hiring the right staff are essential to the success of your business- they are your front line. Patients choose their doctor not only because of their credentials but also because of their overall office experience. I believe that hiring staff with years of experience up front makes a huge difference in how the practice runs. With that, you have to pay for that talent- but in the end it pays you back and then some!
- Website: www.dradeankingston.com
- Instagram: adeankingstonmd