Brand loyalty is such a stale and detached way of referring to how much love your clients have for you and your brand. How much they love you often correlates very highly with how appreciated they feel – and while most business owners want to increase brand loyalty, we feel there isn’t nearly enough discussion about one of the key factors, making clients feel appreciated. So, we’re trying to connect with business owners and operators who are willing to share stories that illustrate how they’ve made their clients feel loved and appreciated.

My’Asia Jaaber

Linda Renee Sweets stands out by offering every customer a personalized complimentary gift with their purchase. Depending on whether its a birthday or anniversary, the gift is tailored to match the occasion, enhancing the customer experience and setting our bakery apart from local competitors. Read more>>

Shakala Atkinson

As a Braider, I realized showing appreciation to my customers have a significant impact on their experience and loyalty. Going the extra mile to understand my customer’s preferences and suggesting hairstyles that suit their style and personality makes them feel valued and appreciated. Read more>>

Brent Hendrich

While I’ve implemented many strategies to show appreciation to my clients over the years, one approach stands out as particularly effective: creating a comprehensive, personalized experience that goes beyond just delivering a mix. Read more>>

Kellie Lunsford

I have so many examples to share but I start with truly connecting with each and every client in an authentic way.. my relationships with my clients are very important to me so I’m constantly showing them so much gratitude verbally and through my attention to details in their lives.. Read more>>