Brand loyalty is such a stale and detached way of referring to how much love your clients have for you and your brand. How much they love you often correlates very highly with how appreciated they feel – and while most business owners want to increase brand loyalty, we feel there isn’t nearly enough discussion about one of the key factors, making clients feel appreciated. So, we’re trying to connect with business owners and operators who are willing to share stories that illustrate how they’ve made their clients feel loved and appreciated.

Tiffanie Williams

What I have learned most from this business is to be authentic. I strive on communication to my customers and it is the number one thing I bring up in a new appointment with a client. This business has many layers and I will always be there for them when they need my help with a question or concern. Read more>>

Dexter Griffiths

One time I had a client come to me and ask for a whole branding package. Logo, website, branding catalog, etc., and in the beginning, things were going smooth. Unfortunately, they had an unexpected financial hit happen and the work I was doing for them came to an abrupt stop. Three weeks passed by and I reached out to see how they were doing, with no intentions of asking about the resumption of the work I was asked to do, and just to check upon them. Read more>>

Ryan Brown

My customer base has grown significantly over the last year and I am truly grateful. I show my customers appreciation by featuring them on my Instagram page, providing them with VIP discount codes, and by forming personal connections with many of them….even the ones I’ve never met in person. No business can be successful without the support of others, so I am truly thankful for all my loyal customers. Read more>>

FARRAH SANTANA

I always try to go over and beyond for each one of my clients. The way I see it if they are trusting us to be a part of their special moment, I will do what is in my reach to make it special and personal so their experience with us is unforgettable. When I started this business, I wanted to focus on corporate events. It was what I was use to throughout my career. I had the pleasure to work with well known brands like Forbes & Robb Report Mexico, Time Inc and Procter and Gamble to name a few. I was in charge of putting on the events, handling the marketing and social media in the pervious roles I held. Read more>>

Melissa Greggs

I think client appreciation starts from your first Point of Contact. From the first poa I am interested in my clients wants and needs. I am attentive and listens for what they are saying but can’t really verbalize. From Sketches, fabric selection, fittings to delivery, I am always kind. Regardless if I’m working with a business professional, celebrity, or costuming a show, my goal is to be of service, that is key. Honestly I love sending notes and thank you cards as well. Read more>>