Brand loyalty is such a stale and detached way of referring to how much love your clients have for you and your brand. How much they love you often correlates very highly with how appreciated they feel – and while most business owners want to increase brand loyalty, we feel there isn’t nearly enough discussion about one of the key factors, making clients feel appreciated. So, we’re trying to connect with business owners and operators who are willing to share stories that illustrate how they’ve made their clients feel loved and appreciated.

Johnetta Johnson

In my line of work, I interact with people every day and it always feels great to do something nice for someone, whether it’s a stranger or someone you know. It’s what we should be doing all the time…even though we know that life doesn’t always work that way. However, I have many appreciation stories, but the one I will always remember was during hurricane Ivan when my hotel was full of people who lost everything they had and didn’t know what to do. Read more>>

Cynthia Jackson

I honestly try to make every client feel special and appreciated by connecting them to a vehicle that is perfect for them and then sharing in their excitement, whether it is a preowned daily driver or a special one of kind new, custom built Bentley or Maserati. Read more>>

Tiantay & Shantia Moore

From the very beginning of starting our business, giving more than a satisfying service was always something that we felt was necessary. As we clean, we are sure to be observant of our clients and the things that they may like (ex: candles, certain scents, flowers, decor, etc.). Then at the end of each cleaning service, we make a purchase and personally deliver to the family. Additionally, we give various coupons for future bookings. Our clients are always so appreciative and it always makes us feel really good. Read more>>

Crystal Barber and Tiara Barlow N/A

Georgia Pet Nanny is a comprehensive pet sitting service. We take the word comprehensive into account, with not only our list of services but the way we execute our services. We want to continue to be set apart and we also transcend that into customer service for our clients as well. We offer a refurral program to all of our clients which allows them to receive a discounted service once someone they refer to us, books with us. Read more>>

Hannah Pearson

As a business owner, I have quickly come to realize how crucial it is to ensure that your client experience is one of the most important aspects of your business. Ensuring that they are always in the loop, and feel valued and that the level of communication is what it should be. Read more>>

Stephanie Rabinowitz

Greetings from Le Pet Luxe! I’m thrilled to share how much we value every customer who visits our e-store. As a small, woman-owned business, offering personalized, old-fashioned customer service online is just as important to us. Read more>>

Val Cripps

I work very closely with my entrepeur clients that I guide with energy mentoring as we can move through some very deep and powerful emotions and experiences. Just this morning I received a powerful and beautiful testimonial about what a wonderful Christmas she’d had because she’s happy and supported by the new relationship she is enjoying after working with me for a few months. To support and uplift my ambitious and devoted to doing good in the world clients means everything to me. Read more>>