If you aren’t growing, you are dying, but the hardest part about growing is maintaining quality. As you hire more folks, expand to new locations, industries, etc. it becomes increasingly challenging to maintain the high quality you provided to your clients when you first started. It’s an incredibly difficult problem and so we reached out to some phenomenal entrepreneurs and asked them to share their stories, experiences and insights on the topic with us below.

Amanda Maldonado

One of the biggest challenges I see for brides when selecting a photographer is finding someone they relate with, that they can trust with their memories, and that they feel confident they know what their final images will look like when they receive them. Quality. Read more>>

Pete Coleman

I believe that as your business grows, so should your level of quality control and customer service Read more>>

Cori Gibaud

Good Business can often be defined by smooth systems and client-centered, positive experiences and outcomes. As a service company grows, it is crucial that those two areas at the heart of every good business remain constant and true. One of the obvious ways to maintain these standards is by hiring more individuals as you grow. Though obvious, we have seen many in the service industry hire too late or not at all, and it ended up causing damage to those two core areas. Read more>>

Cody Wainner.

Our main goal is to not cut corners and put out beautiful one of a kind pieces. Read more>>

George ( Ted) Chittenden

Businesses and careers if managed right, will grow. Being able to deliver high quality and high value serves to a larger customers base is a critical consideration for any businessperson. I believe there are two critical factors in achieving this. The first is the development of systems. Systems give the business owner or the careerist the opportunity to streamline their efforts achieving more while being effective and efficient. The systems should be designed so that they can be replicated, so they can be taught to subordinates. Read more>>

Elizabeth Darling

Maintaining quality as this company grows is a very relevant topic for me, because after 15 years of loving all over my clients, I have decided to put down my foiling comb, and take a dramatic step back from behind the chair. We service an average of 300 bridal parties a year, on top of 250-350 salon clients per month, with 17 contractors and 13 employees… its time to be the boss that this business deserves. Read more>>

Brittny Lowrey

We’ve made a few substantial jumps within The Happy Grilled Cheese company that warranted big decisions as our company grew to maintain quality of experience and food. First, we moved from food truck to a brick and mortar. That involved making sure the new restaurant was the same customer experience that we were known for and making sure every menu item stayed the same from each location it was being served. Read more>>

John Sanders

Here at TrillionDollaKidd Chicago, We specialize in quality more than quantity and the reason behind that is simply because we want everyone to love the feel of what they are wearing from our brand . We want the item to fit and make the customer think about how good it feels on their skin along with making them look good from the designs to the material . That’s also a reason why we would charge more for the average t shirt or hoodie based off the way we lean towards quality. We want our customers to know we put work and love in to our pieces to make them feel special about their purchase. Read more>>

Randy Hoffman

The main reason that our 75-year-old family-owned company has been able to grow into 35 dealerships, 76 franchises, 39 locations, and 25 automotive and motorcycle brands… is the importance we put on our employees. Focusing on the employees is the key and a never-ending family commitment from our leader Teddy Morse. Considering that we have close to 2,000 employees and growing is simply amazing. Read more>>

James Francisque

JF elite transportation has been growing very well. The quality of the service we provide remains exceptional and professional. We strive for perfection as we grow more significantly over the years. Read more>>

Calah Young

As a young child, I remember sitting down in a restaurant with my dad and the manager of the restaurant spoke to us as he was sweeping the floor. My dad made it a point to tell me that the manager would be a good one to work under, because even as a superior, he wasn’t above doing the most menial of tasks himself. Of course, at that time, I had no idea I would ever grow up to own a business or hold a management position, but this observation really stuck with me. Read more>>

Duaine Giscombe

Maintaining Quality Control as your business grows can be one of the hardest task for a business owner. For myself I practiced strategies learnt from bigger and more experienced business owners that made mistakes in past and implemented procedures to ensure quality remains. These strategies I implemented in our company from I realised I had to start hiring my first employee because at that point the business was no longer personable. So as we grew the strategies became natural for our business model. Read more>>