Alright – so today we’ve got the honor of introducing you to MIKE CANNON. We think you’ll enjoy our conversation, we’ve shared it below.

MIKE, looking forward to hearing all of your stories today. Can you talk to us about your team building process? How did you recruit and train your team and knowing what you know now would you have done anything differently?

No, I didn’t have any employees when I started. It was just me from day one, delivering furniture around town. I wasn’t even doing full-service moves at the beginning, I was essentially just a delivery guy. Over time, I brought on one part-time helper, and that gradually turned into taking on small moves. From there, we slowly built the business up step by step.

When it came to recruiting those first few team members, it was very informal. Most of them were friends or people I knew from working at a bar. There wasn’t a structured hiring process early on, it was more about finding people who were available and willing to help. That said, it was a pretty stressful phase. Moving is high-pressure work, and I needed strong performers, but in the beginning, I didn’t always have that. It put a lot of responsibility on me to oversee every detail and make sure the job was done right.

If there was anything unconventional about my hiring process, it’s that I’ve always been extremely selective, especially when it comes to attitude and professionalism. I care a lot about how our team presents themselves and how they treat customers, which isn’t always the norm in this industry.

Looking back, if I were starting over today, the biggest thing I would do differently is hire for mindset first. Early on, I focused more on whether someone could physically do the job. Now I understand that attitude, work ethic, and professionalism matter far more, you can train skills, but you can’t train mindset as easily.

Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.

I was born in South Carolina and moved around a lot growing up because my dad was in the military. I got into the moving industry working for companies in Florida and Columbia, South Carolina, where I built my foundation and realized I had a natural ability for the work. I eventually stepped into leadership roles, which helped shape how I approach running a company today.

One of my biggest influences was working for a high-end, white glove moving company in Naples, Florida. We were moving celebrities and high profile individuals, regularly dealing with furniture that was worth tens of thousands per item. That experience set the standard for the level of care and professionalism I wanted to bring into my own business.

Today, we offer full-service moving, handling everything from packing and transport to setup in the new home, including furniture assembly and appliances. We also put a strong emphasis on home protection, using floor runners and protecting walls, doors, and more. Moving is stressful, so our goal is to make people feel comfortable and confident with us in their home.

What sets us apart is our professionalism, attention to detail, and accountability. If something goes wrong, I handle it personally and make sure the customer feels it’s been made right.

What I’m most proud of is our team. They consistently show up and deliver a great experience, and the culture we’ve built is what drives everything we do.

What’s been the most effective strategy for growing your clientele?

The most effective strategy for growing our clientele has been simple. We focus on doing a great job.

We do some marketing, of course, but the majority of our growth comes from referrals and the reputation we’ve built in the community. I’ve always believed that if the product is strong enough, people will talk about it.

So most of our energy goes into continually improving the service itself. The goal is to create an experience that’s good enough that customers naturally recommend us, without relying heavily on marketing tactics or gimmicks.

Can you share a story from your journey that illustrates your resilience?

That’s a tough one because the early years weren’t just one defining moment, they were a long stretch of constant pressure. I was regularly working 70 to 80 hours a week, not behind a desk, but out in the field doing the physical work while also trying to run the business at the same time.

I’d be on a job all day, moving heavy furniture, running up and down stairs, and in between sets I’d be answering calls, responding to emails, coordinating schedules, and trying to train the guys working with me. There wasn’t really a separation between doing the work and managing the company, it was all happening at once.

Looking back, those first few years are honestly a blur. What I remember most is the level of stress and the constant need to keep going, even when things felt overwhelming. I didn’t have the luxury of stepping away or slowing down, I just had to figure it out day by day.

I think that period built a level of resilience that still carries over today. It forced me to adapt quickly, stay composed under pressure, and keep moving forward no matter what was going on.

Contact Info:

• Website: https://www.mikesmoverss.com
• Instagram: https://www.instagram.com/mikes_movers/
• Facebook: https://www.facebook.com/mikesmovers864/