We caught up with the brilliant and insightful Jessica Nguyen a few weeks ago and have shared our conversation below.
Jessica, thanks for taking the time to share your stories with us today What do you think it takes to be successful?
In order to be successful in any business (especially real estate), I believe that one must operate from a place of servitude. Meaning I work to serve the needs of my clients and community. I believe every client is unique and has different situations so I cater and customize my services and marketing to each individual client. I work extra hard and take a lot of time in order to make sure my clients needs are met and make sure they are completely satisfied with the industry expertise that I can provide. Customer satisfaction comes before my paycheck because if my clients are not completely satisfied, I feel that I have not done my job to the best of my abilities.
Jessica, before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?
I am a UCSD Alumni who studied Psychology. My Psychology background helps me understand people’s behavior and emotions as it pertains to real estate. I started in the real estate industry in 2005 and have remained a real estate agent since. I am currently an award winning agent with HomeSmart based in San Diego, California. Being recognized as HomeSmart’s Top 250 Agent Nationwide out of nearly 25,000 agents as of January 7, 2022 represents the level of dedication, expertise, and service I provide to my clients. I am not the typical agent that only cares about cashing a paycheck while doing minimal work. Nothing about my services is minimal; I always go above and beyond for everyone I encounter. I am an intuitive agent that has earned many 5 star reviews.
Any stories or insights that might help us understand how you’ve built such a strong reputation?
My reputation is of the utmost importance to me since I am the face of my business. In order to maintain my reputation as the trusted realtor who yields results, I constantly continue to strive for complete client satisfaction whether I’m representing the seller or buyer. My industry knowledge, expertise, accolades (America’s Top 1% Real Estate Agent) and satisfied client base has helped me build my impeccable reputation in the real estate industry.
Can you share a story from your journey that illustrates your resilience?
The pandemic has created many challenges and changes for me both personally and professionally. I believe challenges are meant to condition and strengthen us to become stronger and better than we were before.
I would like to share a personal story that helps illustrate my resilience in my personal life which translates into my professional life. I am a single mother to a special needs child. My daughter was diagnosed with Spondyloepiphyseal dysplasia congenita, a rare disorder of bone growth that results in dwarfism, characteristic skeletal abnormalities, and occasionally problems with vision and hearing before her first birthday. This diagnosis is so rare, it affects 1 in 250,000. She has had to endure over 27 surgeries throughout her life. She is currently 14 and I am so grateful and blessed that she chose me as her mother to help her go through the trials and tribulations of our life together. There is no “me” without my daughter. She gives great meaning to this life of mine and motivates me to work hard not only to provide, but also be a role model that no matter what life throws at us, we always have each other to lean on to get through life together and never give up.
Despite the hardships that being a single mother to a special needs child brings, I hold this steady mindset in all that I do including my career in real estate. Like me relying on my daughter for strength and motivation, I too rely on my HomeSmart team, affiliates and clients for strength and motivation to work hard to provide results and be a role model to my colleagues and mentees. I am extremely blessed and grateful for my life, both personally and professionally.
Contact Info:
- Instagram: https://www.instagram.com/jessicanguyen.45/
- Facebook: https://www.facebook.com/sdluxuryhomes
- Linkedin: https://www.linkedin.com/in/jessica-nguyen-a5a34816/
- Twitter: https://twitter.com/Nguyentrusted
- Youtube: https://www.youtube.com/channel/UCc0-4fNm814_BXnIsg4XGsw/videos