If you aren’t growing, you are dying, but the hardest part about growing is maintaining quality. As you hire more folks, expand to new locations, industries, etc. it becomes increasingly challenging to maintain the high quality you provided to your clients when you first started. It’s an incredibly difficult problem and so we reached out to some phenomenal entrepreneurs and asked them to share their stories, experiences and insights on the topic with us below.

April Pollock

The last 12 months have been a whirlwind! I remember when I would lay in bed at night sad because I didn’t get an order that day, and now we can barely keep up with our order demand. One thing that has helped us maintain our quality with packing orders with excellence was that we designed everything to scale when we developed our systems. We knew that our team would continue to grow and the “one person knows it all in their head” was not going to work long term.  Read more>>

Jessica Rhine

I think that when you decide to start a small business, or become an entrepreneur, you need to take the time to sit down and really get to the heart of what you’re doing and what you want the business to be. After being an entrepreneur for over a decade now, I have learned that many people who go into being a small business owner focus too much on the product and/or services they want to offer to the public, and in turn, they neglect to consider the structures that need to be in place to make the business both successful. Read more>>

Emily Galsky

Standing out in the competitive world of fine jewelry is both a challenge and an opportunity. From the beginning, I understood that knowledge and a sharp professional eye for jewels would set The White Gem apart. To achieve this, I dedicated myself to mastering every aspect of the craft, ensuring that each piece we create is not just beautiful but truly exceptional. Read more>>