Stories are one of the most powerful ways to learn because they allow us to understand at a deeper level. One of the most important things an business owner can do is help their clients win and so we wanted to create a space where the community can learn from each other’s experiences of how they’ve helped their clients succeed.

Nicole Soyka

I have so many incredible stories, but there’s one that really stands out because it perfectly captures the transformational power of this work.
I had a client who came to me during a really challenging time in her life. She was going through a major career transition and honestly told me she’d been struggling with confidence and feeling like she’d lost herself somewhere along the way. She mentioned that she would stand in front of her full closet every morning feeling frustrated and defeated, with absolutely nothing feeling right. Read More>>

Abby Schneider

I started selling items on ebay in high school, loved fashion since I was a child, and worked in fashion retail for many years, and specifically worked for an upscale consignment store in college, so it wasn’t too far fetched that I eventually expanded to sell secondhand items online on a more regular basis, though this always stayed a side project for me. I started selling items regularly for a few reasons. 1) I had changed my consumption habits and wanted to sell items from my closet, ,and 2) my dog had been quite sick and needed many expensive and extensive procedures, and I needed to fund her treatment, and 3) covid had happened, and I wasn’t sure how stable my full-time job in the entertainment industry would be. Thus, Cruce Street Vintage was born. Read More>>

Susmitha

As a henna artist, I define customer success not only by the quality of the artwork itself but also by the connection and experience I’m able to create for my clients. Henna, to me, is not just a service but rather a medium through which I aim to bring joy and meaning into someone’s life. Some of the most impactful moments in my work have come when I’ve been able to truly connect with my clients, understand their stories, and contribute to their healing or self-expression through art. Read More>>

Michelle Bond

A customer of mine struggles with psoriasis on the neck and chin, a noncontagious autoimmune skin condition they have lived with for years. While it can’t be cured, they were looking for a daily skincare product that would help them manage and maintain their skin health goals. Read More>>

Justin Juárez

One of our very first clients came to us with a head-scratcher: a jaw-dropping, architecturally unique home that had been sitting on the market for 90 days with zero interest. Nada.

Which was wild, considering it had serious pedigree—it had once starred on HGTV’s Homes Across America for the way it embraced its rugged surroundings (think: boulders inside the home, one of which literally becomes a waterfall in the primary shower). The house wasn’t the problem. The story—or lack of one—was. Read More>>

Kowa Mattern

One of my favorite parts about owning a jewelry brand is being able to customize or repair pieces for customers/friends. One area I specialize in is restringing pearls. Pearls should all ideally be knotted by hand on silk thread, but like most things, silk can eventually break. The knots in the necklace help the pearls from falling off and all over the place, but the entire piece does need to be deconstructed then restrung in order to be fixed. One of my sister’s best friends inherited a really special pearl necklace from her grandmother, but it had broken a few years back, so it was just sitting in a box. She was afraid to send it to a jeweler she did not know since the pearls were extremely rare. Each of the 107 pearls was found naturally in a wild oyster, which is super uncommon and makes the pearls very valuable. Most pearls today are farmed, which still gives them the same luminous beauty as wild pearls, but they are cultivated, so they are not considered rare. Read More>>