Our Storytime series is based on the premise that stories are one of the most powerful ways to learn and so this series explores topics we think matter greatly to the success of small business owners and artists and creatives. One of those topics is showing customers that you appreciate them because there is a vast body of research as well as countless anecdotes of how showing customers you appreciate them directly impacts the degree to which your business will succeed and grow. Below, you’ll find stories of how some very talented entrepreneurs have made their clients feel appreciated.
Erica Peterson
Our business is built on loving on our clients! We strive to show our clients they mean the world to us and we do that in a few ways. -We host quarterly client appreciation events ranging from happy hour to our biggest one- pictures with Santa. Read more>>
Chasity Martinez
We are a walk in shop, we try to keep it convenient and straightforward . We offer a local beer or coffee while folks wait. We have hosted vintage pop ups with other local vendors. We encourage folks to sign up and sell their local handmade goods. We have tried to stay in the new and loop of Durango. Read more>>
Kit Vulpe
My clients have stuck with me through every stage of my dynamic disability, just as I support them through every developmental stage or trauma their dog goes through. Read more>>
Julia Pearson
In my family culture, birthdays have always been important. While they have never been extravagant, they have always been meaningful. Read more>>
Keeling Damion
I interact with all my followers. I like to engage with them it helps me stay grounded and be humble because I know from an outside perspective it can look like I’m cocky lol Read more>>
Kelsey Hogan
A cornerstone of the business we do at Small Batch Social Co. is something we refer to as “the it factor”. Read more>>
Michelle Gulden
I try to have fun with my customers since I feel we’ve been building relationships over the years. Customer retention is so important and with so many repeat customers, I want them to be excited about each order they receive. Throughout the year I have offered different incentives like scratch off tickets that have varying discounts, free gift with purchase, and special packaging. Read more>>