Our Storytime series is based on the premise that stories are one of the most powerful ways to learn and so this series explores topics we think matter greatly to the success of small business owners and artists and creatives. One of those topics is showing customers that you appreciate them because there is a vast body of research as well as countless anecdotes of how showing customers you appreciate them directly impacts the degree to which your business will succeed and grow. Below, you’ll find stories of how some very talented entrepreneurs have made their clients feel appreciated.

Tahira DeVine

The best thing I think that I’ve done to show my clients I appreciate them is tell them that I love them every single day. I listen to them and for the last 4 Years I built my brand on that love. I reward them for their trust I have their backs 110%. Last year I sent out hand written thank you card to all my DIVAS. Read more>>

Erik Brown

We have created a surprise and delight program, offering a number of exclusive and unique benefits to our prospects and guests. We saw such great examples like the Double Tree Hotel chocolate Chip Cookie, or The personal follow up calls from the Owner of Compass for anniversaries or success, that we wanted to add as many appreciative touch points as possible for our clients. Read more>>

Angelina Pechota

For me, telling and showing my clients that they are appreciated is extremely important. It seems small measures to do this by many companies, in today’s time, do not seem to happen as often. I focus on the small details from our day one of interaction including responding in a timely manner, communicating clearly, and following up after our events within the week. Read more>>

Shannen Stewart

Last year for our Annual Holiday Party we decided to dedicate the entire event to showing our members ( clients) how much we appreciated them. The women who are members of Heels & Handshakes are high-achieving professionals. As much as we encourage and advocate for taking self-care days, we also know our members and that they are always serving others. Read more>>

Armanda Diaz

I always go above and beyond for all my clients. I put so much heart and passion into my work because I truly love what I do. I believe when things are made with love they are received with love too. In doing this with pure intentions many of my customers have become great friends. Read more>>