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Meet Xavier Figueroa

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Meet Xavier Figueroa

February 29, 2024
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We caught up with the brilliant and insightful Xavier Figueroa a few weeks ago and have shared our conversation below.

Xavier, appreciate you joining us today. Can you talk to us about a risk you’ve taken – walk us through the story?
The biggest risk that we took was selling our home to start our business. I was burnt out after working in the aerospace industry for 13 years. My wife could see that I was unhappy. I had spent the months prior to this moment researching potential business ideas that I could pursue. I felt that I just needed to start my business and that I needed to find it fast. I began searching for ideas and eventually found inspiration from a Youtube video about junk removal. I figured that I could do this as a business and that was the moment that LA Trash Junkers was born.
I am so lucky that I have such a supportive wife. She knew how unhappy I was and allowed me to sell the house and start our business. Starting the business has definitely been more challenging than I had ever expected it to be. There were some moments of mental anguish wondering if I had made the right decision. There were numerous months of just breaking even. There were so many months of us not being able to pay ourselves. These moments however never overcame our resolve to continue moving forward. We now know that we are going to make it. Our client base is growing and just recently we had a client referred to us from two different sources. We are happy to provide such a positive experience to our clients.

Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.
My name is Xavier Figueroa and I am a Marine Corps veteran. I own LA Trash Junkers with my wife Maegan FIgueroa. We have a chihuahua named Jasper and an American Akita named Nikko. We also have a bratty cat named Stella. We did an awesome 16 day RV trip with our pets before we started the business. I am really glad that we took the time to take a family trip.
My wife and I started LA Trash Junkers in June of 2021. We had just completed selling our home the month before and we were ready to get to work building our business. I had been watching you tube videos about potential businesses to start. I ultimately decided that I could start a junk removal business. I thought I was ready but soon found out that I had a lot to learn.
We provide easy, stress-free, and non-judgmental junk removal and property cleanout services. We do small jobs and large full property cleanouts. We bring mental peace to our customers with the services that we provide. We have found that many people have homes and garages that are full of items. Professional help is often needed to remove the large amounts of items that accumulate . We have gotten quite good at helping our clients clean out their properties.

Any advice for growing your clientele? What’s been most effective for you?

The most effective method that we have found are referrals from our clients and business friends. We went from 100% paid advertising to 80% word of mouth referrals in just 2.5 years. We are so honored whenever our new clients tell us that we came highly recommended. I feel that we treat our clients with patience and respect. We never want them to feel that they are just a transaction to us. The major contribution to our success in building our client base has been networking.

I currently belong to eight different networking groups. Some of these groups meet weekly and others meet monthly. These groups have been great at keeping me busy. I am able to keep a full schedule between scheduled jobs and networking events. It’s a tough juggling act, but I have been able to see the change that networking has brought to my business.

Can you share a story from your journey that illustrates your resilience?

This business has tested my resilience in many ways. I did not think starting a business would be this difficult. I thought that since I liked selling stuff, that a business would not be that hard to grow. This has been a journey of perseverance, sweat, and tears! Maegan and I have completed jobs together that would have made other people quit. We have dealt with the heat of summer and smells of rotten food in hoarded homes. We have dealt with active roach infestations and mice jumping out from behind furniture. These cleanouts that we do can put us in hazardous conditions. We have learned how to protect ourselves by using respirators and protective suits. We once removed four full truckloads from a one bedroom apartment. That’s 72 cubic yards of trash and approximately six tons of trash. There were 20 bags of rotten food removed from the refrigerator. I am proud of how we have been able to help families. Our hard work brings instant relief to families. We love what we do.

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