We’re excited to introduce you to the always interesting and insightful Tye Threats. We hope you’ll enjoy our conversation with Tye below.

Tye, looking forward to hearing all of your stories today. Before we get into specifics, let’s talk about success more generally. What do you think it takes to be successful?

To be successful, I believe it takes a combination of several key factors, but I truly believe it first starts with vision and mindset.

Success starts with having a clear vision of where you want to go and the belief that you can achieve it. Mindset is everything, as the saying goes, “As a man thinks, so is he.” You have to first conquer the image you see of yourself. You must envision yourself as successful, overcome self-doubt, and develop a growth-oriented mindset.

I also believe it is important to realize that success is a highly subjective concept, and it means different things to different people. It is important to define what success means to you personally. In this life, it is about what makes you happy and how those things align with your values and aspirations, not anyone else’s. So you can define what you want to accomplish, align it with your “why,” and let your passion drive you towards success.

Furthermore, to be successful, you must set goals for yourself to measure your achievements and be consistent in your pursuits, always giving yourself space to evolve. Most people say, “when life gives you lemons, make lemonade.” My motto is, when life gives you lemons, build a franchise, a testament to a growth-oriented mindset.

No matter where you are in life and what hand life has dealt you, you always have an opportunity to reinvent yourself and write your story of success.

Define it. Believe it. Do it. This is your recipe for success.

Tye, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?

I am Tye Threats, the CEO and founder of Write the Vision Consulting Group. With over two decades of experience in the financial services sector, I transitioned from a rewarding corporate career to become a business consultant, guiding organizations through transformative changes. This transition has allowed me to share my wealth of experience with multiple organizations seeking change.

My journey into the realm of business consulting was driven by a deep passion for understanding what makes businesses thrive and grow. Over the years, I’ve become fascinated by the transformative potential of emerging technologies in streamlining operations and enabling companies to scale and adapt to the ever-evolving needs of their customers.

My primary area of expertise lies in the creation and implementation of customer experience (CX) strategies, underpinned by cutting-edge technology, no matter the industy. I derive immense satisfaction from crafting solutions that cater to the internal and external needs of businesses, enhancing their growth and operational efficiency.

Whether the objective is to optimize internal processes within a company or enhance the customer journey, my commitment is unwavering in finding innovative, effective solutions that yield tangible results.

What distinguishes me and my team apart is our strategic prowess and specialization in devising Contact Center strategies that optimize workflow and resource allocation. Our consistent track record includes achieving measurable outcomes, such as notable reductions in Average Handling Time (AHT). Our approach encompasses strategies such as speech analytics, digital adoption advocacy, and the seamless integration of chat functionalities, all designed to enhance efficiency.

One of my proudest achievements is the impact I’ve had on the businesses I’ve collaborated with. My innate ability to guide businesses through challenging tech transitions, helping them overcome obstacles and achieve new levels of efficiency, customer satisfaction, and increased ROI, has been incredibly rewarding.

For potential clients, followers, and fans, I want them to know that I am dedicated to delivering results. Whether you’re a business looking to enhance your operations, refine your CX strategy, or leverage technology to stay competitive, I’m here to provide practical, tailored solutions that drive real, measurable change. Additionally, if you seek insights into staying ahead of the changes in your industry or require guidance for your company’s future, I’m also available to speak to your company or industry about how to navigate these shifts successfully. I have a strong commitment to success and I look forward to the opportunity to work with you and help you achieve your business goals.

Any advice for growing your clientele? What’s been most effective for you?

The most effective strategy I’ve employed for growing my clientele, also one of the more substantial investments in my business, involved hiring the right team to develop a marketing system tailored to my needs. I recognize the importance of a well-rounded approach that encompasses both an online presence and in-person connections, complemented by the power of word of mouth.

Investing in the right teams allowed me to create a robust online presence, which includes a professionally designed website and an active LinkedIn profile. When it comes to networking and sharing my expertise with potential clients, these digital platforms provide a comprehensive and cohesive brand experience, reinforced by client testimonials and word-of-mouth recommendations.

While word of mouth is valuable, it’s not the sole means of growing a business, especially in a world where remote work allows access to a global clientele. In addition to networking and word of mouth, investing in a comprehensive marketing system has been crucial to expanding my client base.

Furthermore, I implemented a nurturing process to engage with leads who expressed interest but may not have been ready to commit at that moment. This approach has proven to be effective in converting potential clients into actual clients, even when the timing might not initially align.

Do you have any insights you can share related to maintaining high team morale?

The core of who I am is a leader with a profound passion for developing people and building winning teams. I often find myself coaching fellow leaders in the intricacies of leadership development, conducting workshops both in person and online.

In my perspective, a good leader embodies authenticity, prioritizes a people-first mentality, and upholds unwavering integrity while leading with emotional intelligence. When combined with open and transparent communication, clear expectations, and an accessible open-door policy, these principles collectively create a supportive and nurturing environment within teams. Such an environment not only builds high morale but also empowers team members to flourish and contribute their best, fostering a harmonious and productive workplace where everyone feels valued and supported.

Contact Info:

• Website: https://wtvconsulting.com
• Instagram: https://www.instagram.com/wtvconsulting
• Facebook: https://www.facebook.com/wtvconsultinggroup
• Linkedin: https://www.linkedin.com/in/tiuna-threats
• Twitter: https://twitter.com/wtvconsulting

Image Credits
Jade&Jora and Rebecca Tanner