We’re excited to introduce you to the always interesting and insightful Taylor Tefft. We hope you’ll enjoy our conversation with Taylor below.

Taylor, appreciate you joining us today. Talk to us about building your team? What was it like? What were some of the key challenges and what was your process like?

One Call Logistics started out with just me in a small office space in my first home. I always knew I wanted to grow a team but I was unsure how. I knew that most individuals didn’t want to work for a brand new company that no one knew about and had no clientele. From that point I knew I had to really push hard to get my brand known and build up a solid reputation and customer base. I recruited my first part time employee about a year and a half in. He was someone I knew from high school so the interview process was extremely easy. He worked his full time job and was a part time sales rep with One Call. Not long after he was able to transition into being a full time employee. The next few hires were also people I knew, or had reached out to me on Instagram.. I shared a lot about my business journey on social media and many people started getting in touch about the job positions I had open. The recruiting really came easy about 2 years in. That brought up the next challenge which is the training process. Teaching someone to do what you do and make it make sense can be difficult. I struggled with this for a very long time in the beginning. Our training process has changed completely from when we first started. We have an actual training course and a trainer that teaches each new hire. When I look back, there are many things I would have done differently however, I don’t dwell on those things. I simply
look at what I can do now to improve and make the best decisions for my business.

Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers.

I graduated from a small school in Pierson, FL and went right into the working field immediately after. I wasn’t quite sure what I wanted to do. I had never knew anything about transportation and logistics and this came up during summer of 2017. By March of 2018 I had opened up One Call Logistics which is a Transportation Brokerage based in DeLand FL. Our mission is to provide excellent and reliable transportation services to our customers while offering creative and customized solutions. We arrange nationwide transportation services for businesses and individuals. We are one of the nations leading brokerages for dealer pick ups and tiny home transportation. We have a massive carrier base that allows us to ship units quickly and affordably. Our communication and availability sets us apart by miles. Our team members answer the phones quickly, provide fast quotes, follow up, and provide top level customer care from start to finish. I’m extremely proud of the team that we’ve built here and look forward to more growth throughout the years.

What’s been the most effective strategy for growing your clientele?

We have many different effective strategies we use here at One Call Logistics but the 4 below are our go-to’s.

– Committing to cold emailing new businesses daily
– Posting and being active on LinkedIn and other social media accounts
– Cold Calling
– Asking for referrals

All of these strategies have been extremely effective for growing our customer base.

Are there any books, videos, essays or other resources that have significantly impacted your management and entrepreneurial thinking and philosophy?

I am a strong believer in reading books for business development along with having a mentor.
Over the last few years we have double, tripled, and quadrupled our revenue and i strongly believe a lot of it has to do with Cardone University and Coaching. If you run a sales team, investing in this platform will change everything.

The 10X rule by Grant Cardone also changed my entire outlook on business. If you haven’t read it, I highly encourage it.

Contact Info:

• Website: https://www.one-calllogistics.com
• Instagram: https://Instagram.com/OneCallLogistics
• Facebook: https://Facebook.com/OneCallLogistics
• Linkedin: https://www.linkedin.com/company/one-call-logistics/
• Youtube: https://www.youtube.com/@OneCallLogistics
• Other: Tiktok – @OneCallLogistics

Image Credits

Ann Axon Photography