We recently connected with Tayler Durant and have shared our conversation below.

Tayler, appreciate you joining us today. What’s the backstory behind how you came up with the idea for your business?

I understand how important it is to have a clean, peaceful home — especially when life gets busy. That’s one of the main reasons I started my business, A Tailor’D Experience: to offer dependable, family-friendly cleaning services to families and individuals who need that extra support in keeping their spaces fresh and welcoming.

Cleaning has always been my passion. From a young age, I’ve thrived in clean and organized environments — it’s where I feel most at peace and productive. Over the years, that passion grew into something deeper: a purpose. I wanted to help others experience that same sense of calm and comfort in their own homes.

The idea truly came to life when I noticed how overwhelmed people can become trying to balance work, family, and daily responsibilities. I saw that keeping a clean home wasn’t just about appearance — it was about creating a space where people could breathe, relax, and recharge. That’s when I knew this was more than just a business; it was a way to serve others in a meaningful, personal way.

The name A Tailor’D Experience reflects exactly what I stand for — providing cleaning services that are customized and personal, just like a tailor crafts something perfectly made to fit. Every client, every home, every space is unique, and I take pride in treating each one with the same care and attention I give my own.

I believe in building trust through quality work and genuine service. What excites me most is seeing the relief and happiness on my clients’ faces when they walk into their freshly cleaned space. For me, it’s not just about cleaning — it’s about creating peace, comfort, and care, one home at a time.

As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?

My name is Tayler Durant, and I’m the proud owner of A Tailor’D Experience, a professional cleaning service dedicated to helping families and individuals maintain clean, peaceful, and welcoming homes. I’ve always believed that a clean space creates a calm mind — and that belief is what inspired me to turn my lifelong passion for cleaning into a business that serves others.

From a young age, I found comfort and focus in clean, organized environments. Cleaning has always been something that comes naturally to me — it’s not just a chore, it’s my way of bringing order and peace to a space. Over time, I realized that not everyone has the time, energy, or ability to maintain that same level of cleanliness, especially when life gets hectic. That realization became the foundation for A Tailor’D Experience: a dependable, family-friendly cleaning service that people can truly count on.

At A Tailor’D Experience, we offer a wide range of services — from standard and deep cleanings to move-in/move-out cleanings and customized care based on each client’s unique needs. Every service is designed to create a stress-free experience, giving our clients back the time and peace they deserve.

What sets us apart is the personal touch. I named my business A Tailor’D Experience because every service we provide is tailored — not just to clean, but to fit each client’s lifestyle, preferences, and expectations. We don’t take a one-size-fits-all approach; instead, we focus on building relationships and understanding what “clean” and “comfortable” truly mean to each client.

We also pride ourselves on trust, consistency, and care. Every home or business we enter is treated with the same level of respect and attention to detail as if it were our own. That’s something my clients appreciate most — they know their space is in good hands.

What I’m most proud of is seeing how our work impacts people’s lives. It’s the smiles, the sighs of relief, and the messages from clients saying how much lighter they feel after we’ve cleaned their home. Those moments remind me that this business isn’t just about cleaning — it’s about serving, uplifting, and making a difference in people’s everyday lives.

For anyone considering our services, I want you to know that A Tailor’D Experience isn’t just a cleaning company — it’s a brand built on integrity, care, and genuine passion. We’re here to provide not only spotless spaces, but also peace of mind and a personalized experience every single time.

What do you think helped you build your reputation within your market?

What’s helped me build my reputation within my market is consistency, genuine care, and a true commitment to quality. From the very beginning, my goal with A Tailor’D Experience has been to go beyond just cleaning — I want every client to feel the difference in their home or business after we’ve been there.

I’ve built trust by showing up on time, communicating clearly, and paying close attention to the little details that matter most. Many of my clients tell me they appreciate how I treat their homes as if they were my own, and that level of respect and reliability has helped my business grow through word of mouth and referrals.

I also believe my reputation has been shaped by my personal touch — I take the time to get to know my clients and understand their unique needs. Whether it’s remembering how they like their floors mopped, which products they prefer, or accommodating their schedule, those small acts of consideration make a big impact.

Lastly, I take pride in being dependable and maintaining a high standard of work every single time. I don’t just aim to meet expectations — I strive to exceed them. Over time, that consistency and dedication have helped A Tailor’D Experience stand out as a trusted, professional, and caring cleaning service in the community.

How do you keep in touch with clients and foster brand loyalty?

At A Tailor’D Experience, building relationships with my clients is just as important as delivering excellent cleaning services. I believe communication and consistency are the foundation of trust, so I make it a priority to stay connected before, during, and after each service.

I keep in touch with clients through regular follow-ups, appointment reminders, and friendly check-ins to make sure they’re satisfied and to see if there’s anything I can improve or customize for their next visit. Whether it’s a quick text, email, or phone call, I want every client to know their feedback matters and that their experience truly shapes how I grow my business.

Social media has also been a great way to stay connected — I share cleaning tips, behind-the-scenes moments, seasonal promotions, and appreciation posts to engage with my community and keep my clients informed. I like for my brand to feel approachable, relatable, and trustworthy, not just transactional.

To foster loyalty, I focus on delivering a consistently high-quality experience every single time. I also offer special promotions, referral discounts, and holiday or appreciation deals to show gratitude to returning clients.

Ultimately, what keeps people coming back is the genuine care I put into every detail — both in communication and in service. My clients know that when they book with A Tailor’D Experience, they’re not just hiring a cleaning company — they’re partnering with someone who values their time, comfort, and peace of mind.

Contact Info:

• Website: https://www.atailordexperience.com/
• Instagram: atailordexperience
• Facebook: A Tailor’D Experience