Alright – so today we’ve got the honor of introducing you to Sarah Tankiewicz, RN. We think you’ll enjoy our conversation, we’ve shared it below.

Sarah, thanks for joining us, excited to have you contributing your stories and insights. What’s been the best thing you’ve ever seen (or done yourself) to show a customer that you appreciate them?

At Plush Laser, the heart of our business is each and every one of our guests. Our mission is to cultivate genuine + authentic connection, delivering our guests with an experience that makes them feel as seen, valued, and loved as they are.

One of our most recent guest reviews really paints the picture beautifully – “Great atmosphere, tranquil and friendly. Staff is wonderful, gentle and excited to see you. It the room doesn’t light up when you walk in, go somewhere else. Go to Plush!”

Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers

Working in medical aesthetics is in my blood – literally. I grew up working for my family in the nations top company for facial rejuvenation – almost 20 years ago! This was long before instagram and the current height of our industry – which gives me unique insight and perspective watching the development of this industry over the years. I previously worked as a receptionist, assistant manager, in sales, marketing, and corporate operations before going to school for nursing. I became a Registered Nurse in 2015 and became a treatment provider for all the fun things – laser, botox/fillers, coolsculpting, BBL, ultherapy, cooltone – you name it, I did it! I then became a preceptor and trainer for other Medical Professionals in pursuit of beginning + advanced training in aesthetic services.

I did not return to my previous role after the pandemic began and opened my first business mid-pandemic in November 2020. Shortly after, we began offering my most loved + must have service for all – laser! Plush Laser is boutique laser experience in Birmingham, specialized in laser hair removal + laser facials. All of our treatments are performed by experienced Registered Nurses, using the #1 laser device on the market, including our Forever Smooth Guarantee.

We have built the most amazing team and community at Plush Laser and for that I am most proud. The positive impact we make on our guests every single day is why we do what we do – helping our guests to feel good in their own skin – inside + out. I sometimes say – we are a customer service + guest experience business, and we happen to do laser hair removal. But rest assured, we are the best in every category and we pride ourselves in offering our guests only the VERY best quality and results possible.

What do you think helped you build your reputation within your market?

We are all worthy of experiencing a little luxury and it is my mission to deliver ‘must have services’ in a boutique setting + atmosphere with an unmatched experience – in which our guests feel genuine and authentic connection. We have the best team, all who deeply care about each and every one of our guests. I believe people want to do business with people – not businesses – which is why our guests love their experience at Plush so much. Our massive organic growth through our guest referrals speaks volumes to the quality at Plush Laser.

We also happen to have the very best, #1 laser device – not all lasers are created equally, unfortunately! Every Plush Laser treatment is performed by an experienced Registered Nurse with over 7 years experience and over 30,000 treatments performed. Every guest gets our Forever Smooth Guarantee – so they know they’re protected, for life. We offer Free Consultations + affordable monthly payments – as we believe feeling good in your skin should be a luxury for all!

Do you have any insights you can share related to maintaining high team morale?

At Plush Laser – our people are everything. I lead our team by example – always moving with integrity and in genuine connection. I actively listen, I facilitate team collaboration, I celebrate all the wins – little and big. I am in pursuit of constant learning, improving, and evolving – taking accountability along the way and empowering our team to always do the same. Our vision includes continual development of a dynamic, diverse and influential team to go the distance — infused with energy, innovation, and collective growth. Our team is built on trust, respect, and human centered connection.

Contact Info:

• Website: www.plushlaser.com
• Instagram: https://www.instagram.com/plushlaser/
• Facebook: https://www.facebook.com/Plush-Laser-105902865180350

Image Credits
Melissa Douglas Co