We recently connected with Roxy Kelemen and have shared our conversation below.

Roxy, looking forward to hearing all of your stories today. We’d love to hear about a time you helped a customer really get an amazing result through their work with you.

I’ve been in this industry for nearly 30 years, and one of the key things I discovered early on—probably before it became the norm—was the power of training real estate agents. Whether they were seasoned professionals or new to the field, I realized that by educating them, I could be the type of title rep who truly contributes to their success.

I remember one particular day in Vista, at what was then called the Krikorian Theater. We had about 300 agents gathered for a training session. As I spoke, I could see the realization dawning on their faces—they were beginning to understand just how powerful their marketing efforts could be when combined with a little imagination and creativity.

This moment was a turning point for me. It solidified my belief that empowering agents with knowledge and tools was the best way to help them thrive. Seeing their excitement and newfound confidence was incredibly rewarding. Another very important lesson was that each agent had a path not yet revealed. When I would get interviewed to be a title partner with them, I learned how very different the same information I gave at a training was digested. For me, it gave me a better understanding on how to really help. Over the years, I’ve continued to focus on providing this kind of support and training, which I believe has been a significant factor in my success as a title rep.

Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.

Before I was in title insurance, I used to own a company called Women’s Impact Networking. A networking group throughout San Diego. I reached 12 chapters throughout the county and that was a blast.

It was a great starting point for sure being on not only local television but national television as well. It afforded me the ability to be in magazines, newspapers, radio, and all types of interest for the good work that we were doing in this organization.

Our mission was, to cross qualify each other on various skill sets to become better entrepreneurs.

It was an incredible training ground that set the stage for my transition into title insurance. Running my own business taught me to dream bigger, maintain discipline, and make decisive choices about my direction.

One critical lesson, I learned was the importance of honesty, even when it meant admitting mistakes. Being straightforward helped me sleep better at night, even if not everyone appreciated that level of transparency.
I also discovered that I don’t need to know everything myself.; I just need to know where to find the answers. This mindset has been invaluable in my career.

Balancing work and life isn’t always easy, but I found ways to honor myself – care by spending quality time with family and friends, and developing hobbies like craft cocktail making and creating gift baskets.
The joy on peoples faces when they receive them is priceless.

Every day I focus on what I can do to support the real estate community, driven by an honest entrepreneurial spirit that has sustain me throughout my career.

Reflecting on my journey, I am proud of my progress as a woman, mother, wife, and Now grandmother. I’ve truly arrived. The more I feel this way, the more balanced I’ve become as a title partner for my client. I am always on – thinking, developing, and striving for success not just for myself, but for my clients as well. It’s not about ego, possessions, or celebrity Internet status.; it’s about making a meaningful impact in this business and knowing I’ve helped others along the way.

We’d love to hear a story of resilience from your journey.

You know, when I got into title insurance, I knew absolutely nothing about this industry. Other than being a homeowner, my real estate education was pretty much non– existent. I took the leap because a very good friend of mine said I’d be great at it, and I trusted her judgment.

In my first year, I felt like I was constantly walking on quicksand. I had to dress very professionally and drive to every single office where real estate agents were located. I attended caravans, worked weekends at open houses, and was often away from home in the evening for client events and meetings. I was exhausted, working 15 hour days almost every day of the year, and saw no progress. It felt like one of the toughest industries in sales, and there were many days when I wanted to give up.

But I didn’t. I kept going, even in the heat of the summers, dressed in suits and high heels. I walked up and down stairs driving from one end of the county to the other, doing everything I could to make a difference. At this point, I realized I needed to shift the away I was delivering my message.
Which turned my career around and gave me a sense of what a better me could be. They goal was always to be making a better contribution. The results followed, and I was rewarded with the business.

Can you tell us about what’s worked well for you in terms of growing your clientele?

I believe to be a really good rep, you have to find the center of who you are as a person. When I first started in title insurance, They gave me some guidelines and rules to follow that every other title rep was also following. Essentially, we were all speaking the same language, just representing different title
companies. I see the same thing in real estate agents – everyone speaks the same language, even though they each have a unique center that only they can bring to their work.

The key is to find what that unique center is and then share it, so you attract people who resonate with your way of being. It took me a year of hard work and learning to discover what I wanted to do and be as a title rep. I did things that weren’t considered normal at the time. I felt like I was breaking new ground, not just for myself, but for the agents I was working with.

A couple of years ago, I reconnected with an old client at a training session. She came up to me and said, “you know, I’ve known you for so many years, and you were so ahead of your time. Now, what you do is the norm.” Hearing that made me feel good because I had followed my own path and stayed honest about my work style.

One of the most important lessons I’ve learned is that if you stay true to yourself, your truth will last a lifetime. You may need to shift and pivot your delivery with the times, but your core principles will always remain the same. Because of this, I built a good life for myself.

Contact Info:

• Website: https://Titletalkin.com
• Instagram: @sendroxymail
• Facebook: Roxanne Larrinaga Kelemen

Image Credits

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