Alright – so today we’ve got the honor of introducing you to Rosanna Barr. We think you’ll enjoy our conversation, we’ve shared it below.

Rosanna, looking forward to hearing all of your stories today. Taking care of customers isn’t just good business – it is often one of the main reasons folks went into business in the first place. So, we’d love to get a conversation going around how to best help clients feel appreciated – maybe you can share something you’ve done or seen someone do that’s been really effective at helping a customer feel valued?

My first love as a Photographer is to create beautiful meaningful memories for my clients, I create images for this newborns and transcend these images into a creative story or memorable scene that is near and dear to my clients. I show my clients in so many ways that I appreciate them by creating a beautiful video as an extra they can send to their family members or if a client has. lost al over one I will. include a special album or book at no extra to the client to commemorate this persons life. showing up for a client and being their in the happy times and also in the more vulnerable times, brings you into their circle and the relationship deepens into more then just photography.

Rosanna, before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?

Growing up in South Africa I always loved all things photography, and moving to the US I expanded my field of photography to newborns and events. My first love in photography is to capture the tiniest clients first, being able. to capture those first moments in a newborns life is such a special moment for me. I love to capture my clients memories, if that is their wedding, maternity, yearly family session or new updated headshot, I become part of a families memory maker. I have regular and new clients yearly and each year you can see how everyone has grown up.
I also love to capture the event of my clients business lives or private lives and we celebrate all those milestones.
Photography is my passion and I love meeting. new people and creating new relationships with my clients.

What do you think helped you build your reputation within your market?

Be. consistent in my message, my customer service and having awesome clients that refer you to friends and family are great ways to maintain a great reputation in your market, going back to the community and being apart of the community events and community run days.

Are there any books, videos or other content that you feel have meaningfully impacted your thinking?

So many mentors in the photography world willing to share their journeys and helping the community improves and establish great customer service and products in the photography world. I love learning from Megan Dipero, Kelly brown, Cass Van horn and the local. chapter of the PPSDC has. great professionals to learn from. I am also part of a wonderful women in creative photography and San Diego women in Photography groups where other professionals will learn and support each other.

Contact Info:

• Website: www.rosanna-photography.com
• Instagram: @rosannabphotography
• Facebook: @rosannasphotography
• Linkedin: https://www.linkedin.com/in/rosannaphotography

Image Credits
Headshot of me – Karen Floyd photography Rosanna Photography all the images of babies and people