Alright – so today we’ve got the honor of introducing you to Roge Galmish. We think you’ll enjoy our conversation, we’ve shared it below.

Roge, looking forward to hearing all of your stories today. Can you share a customer success story with us?

Let me share with you an empowering customer success story that started in October of 2022.

I, as a Kajabi service provider, was saddened to see so many posts on the Kajabi Facebook Group where users were scammed or “ghosted” by other service providers. I knew this was hurting the reputation of honest and hardworking service providers like me. So, I decided to take action and posted a heartfelt message in the Kajabi Facebook group, urging for a change.

I poured out my heart in a heartfelt note, expressing my deep concern about this situation and how it was damaging the reputation of other service providers. My message caught the attention of Kajabi, and they launched their Kajabi Experts platform, a platform that vetted service providers could use to support clients. Thanks to my post, this platform was made available to the public, giving users the assurance that they could find reliable service providers.

After reading my post, a woman booked a free consultation with me, thanking me for my honesty and telling me how she too was scammed in the past. After hearing her story, I knew that I had to make things right for her. I used my expertise to help her launch her digital course, which was delayed for over a year due to the previous service provider’s lack of commitment and professionalism.

Our project started in December, and together we built an amazing and comprehensive quiz funnel with four individual results, as well as an extensive sales funnel. Seeing my client’s trust restored and exceeding her expectations was a joy beyond words.

As a service provider, I am grateful for the opportunity to make a positive impact on people’s lives. This success story is a testament to the power of honesty, trust, and expertise in delivering exceptional customer service.

Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.

Hey there, it’s great to meet you! My name is Rogé, and I am a passionate podcast lover, digital marketing enthusiast, and self-development junkie. As a Projector, ENTJ and Enneagram 1, I am always striving to learn and grow in every aspect of my life.

I am incredibly grateful to have my wonderful husband by my side. We’ve been on many adventures together, traveling to over 18 countries before our two amazing children, Elijah and Charlotte, came into our lives. Speaking of adventures, I am also a huge interior design geek and love getting creative with my kids and my trusty Cricut.

You might say I’m a bit basic, but I can’t help it – I love nothing more than shopping at Target, sipping on a latte, and jamming out to Taylor Swift. But beyond that, I am always striving to be the best version of myself and make a positive impact on those around me.

Through my business, Funelle, I help clients identify their niche, package their services, and turn their audience into paying customers. I’m now on a mission to empower female entrepreneurs to create knowledge-based businesses on Kajabi, so that they too can build their dream lives.

I understand that managing your online business can be overwhelming, and I’m here to help. With my Kajabi VIP Days we can make the most out of your time and achieve your goals faster.
My VIP Days can help you accomplish in just one day what may have taken you weeks or even months to complete on your own.
By partnering with me, you can focus on what you do best while I take care of setting up your sales page,course and service packages.
With my expertise, you can be assured that your online presence will be beautifully branded, professional, and ready to attract your ideal clients. You’ll feel confident and empowered to showcase your offerings and grow your business.

As a professional in the field of assisting clients with their Kajabi backend, my passion lies in helping individuals overcome obstacles and reach their desired level of success. I take great pride in my ability to guide clients through the process of untangling their Kajabi backend, and identifying the automations that are necessary to achieve their specific goals. It brings me great joy to see my clients’ businesses thrive as a result of the support and guidance I provide.

I take great pride in my ability to teach and support my clients through personalized Zoom sessions to help them optimize their Kajabi account. Empowering my clients through education is my passion and witnessing their “AHA” moments is what energizes me every day. As a professional, I strive to deliver exceptional service with empathy and dedication, setting myself apart from others in the field.

Thanks for taking the time to get to know me a little better. Let’s connect and continue to grow together!

Can you talk to us about how your side-hustle turned into something more.

Initially, I saw my side hustle as a means of supplementing my income and providing for my family. Little did I know, it would become my primary source of employment – one that I’m extremely grateful for.

My journey began in March 2020, amidst the early stages of the Covid pandemic. I had been working full-time for a retail store for over a decade. Despite my tenure, I had grown to despise my job and was eager to explore other options. Unfortunately, having spent most of my life in Germany (from the ages 5-30), without a college degree, it was difficult to find a job that paid well in Northern Virginia,

When Covid hit, my employer closed down for three months, and upon reopening, I was offered hours that were not manageable for me. As a military family with young children and no nearby family to help with childcare, I had to decline. I was left with no job prospects, and did not know about the online business industry yet.

It wasn’t until a friend introduced me to the idea of becoming a virtual assistant that I began researching the field. I found an online course teaching moms how to earn money from home while caring for their children, and decided to give it a shot. Following completion of the 12-week program, I landed my first client – a virtual assistant job for $15/hour. This experience led me to discover Kajabi, an online platform that piqued my interest and motivated me to pursue a career working with it.

With my sights set on Kajabi, I set out to support my clients with their Kajabi-related needs. I quickly gained momentum and secured many clients to help with their Kajabi websites, sales pages, email automations, and workflows. Word spread of my excellent services, and since summer 2021, I’ve been fully booked for months in advance.

It’s amazing to think that what started as a way to work from home and support my family has transformed into a fulfilling and successful career.

Any advice for growing your clientele? What’s been most effective for you?

Establishing an authentic and heartfelt connection while cultivating sincere relationships has always been a priority for me. I have a genuine interest in others and make it a point to actively listen when someone is willing to open up and share their thoughts. As a female entrepreneur, I enjoy connecting with others who share similar interests, and this led me to engage in numerous “coffee chats” when I first started my business. For those who are unfamiliar, a coffee chat is a networking call aimed at establishing relationships with potential referral partners and other online business owners.

Through my participation in a coaching program, I received guidance to speak with anyone who showed interest, and I followed that advice with enthusiasm. These conversations allowed me to connect with many incredible female entrepreneurs and learn about their personal lives, as well as their businesses.

My extensive network helped me gain a reputation for providing quality Kajabi services. I often connect with potential clients through Facebook groups, where I am highly active. By answering questions and offering advice in the Kajabi Facebook group, I help others and showcase my expertise, which leads to increased awareness of my services. Many people who reach out to me on Facebook messenger end up booking a consultation and ultimately become my clients.

Overall, building genuine relationships has proven to be the most effective way of expanding my client base.

Contact Info:

• Website: https://www.funelle.co/
• Instagram: https://www.instagram.com/therogegalmish/
• Facebook: https://www.facebook.com/funelle.co/

Image Credits
Image with Laptop and Glass Cup is from Social Squares and was purchased through my membership