We caught up with the brilliant and insightful Rene Loya a few weeks ago and have shared our conversation below.

Hi Rene, thanks for joining us today. Getting that first client is always an exciting milestone. Can you talk to us about how you got your first customer who wasn’t a friend, family, or acquaintance?

Our story is a testament to trust, support, and the incredible power of community, with one exceptional individual at the heart of it all: Mike Hofmann.

Back when our painting company was just a budding dream, brimming with enthusiasm but still finding its footing, we knew we needed that one person who’d take a chance on us despite our newcomer status.

And in stepped Mike, a beacon of trustworthiness and a dedicated supporter of local businesses, especially those just starting out. Without a moment’s hesitation, he became our inaugural client, entrusting us with a monumental project—a sprawling, full executive kitchen renovation in Surprise, AZ.

But here’s where the story truly soars: during the project, Mike embarked on a well-deserved vacation, leaving us the keys to his home. It was a profound gesture of trust that tugged at our hearts, particularly because, as a new team, we still had some wrinkles to iron out.

We returned, not once but multiple times, to ensure every detail was nothing short of perfection. And through every twist and turn, Mike’s unwavering support and understanding buoyed us. He recognized that every new journey had its share of challenges and stood firmly by our side.

This project wasn’t just a stepping stone; it was the cornerstone of our success, providing us with the capital we needed to launch full throttle.

But Mike’s role in our narrative extends far beyond the remarkable kitchen project. He has been one of our most steadfast advocates, introducing us to the community, forging connections with fellow leaders and business owners, and guiding us in finding our place in Surprise.

Mike, your trust, support, and friendship are priceless to us. You’ve illuminated the path of belief, perseverance, and community support. You’re not just a client; you’re a cherished friend and mentor.

As we celebrate this pivotal milestone, our hearts overflow with gratitude to Mike and all the clients who’ve joined us on this journey. Here’s to countless more years of transforming homes and weaving bonds in this extraordinary community.

Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.

At Spray AZ, we’re not just a painting company; we’re a trusted partner in transforming your spaces into works of art. As a local, family-owned business, we’re deeply embedded in the fabric of the Valley community, and our mission is clear: to provide a personal touch, unmatched customer service, and top-quality work that sets us apart.

Our journey has been dedicated to cultivating a team of exceptional painters who are not just skilled artisans, but visionary artists in their own right. Our core service is painting, but our passion lies in making dreams come to life. We’re more than just painters; we’re dream weavers, and your home or business is the canvas. Each project is a story, and we’re here to ensure it’s told in vibrant colors.

But the heart of our organization? That’s you, our clients. Your unwavering support and trust have helped us thrive and grow. You’re not just clients; you’re our community, and together, we’ve forged a bond that’s truly unique.

So, whether you’re looking to refresh your home, reinvent your business, or create a masterpiece in any space, Spray AZ is your partner in making your vision a vivid reality. Thank you for being part of our supportive and inspiring community.

What’s been the best source of new clients for you?

Word of mouth has been the driving force behind our remarkable journey. Our satisfied clients, who have witnessed the transformative power of our work, have become our most passionate advocates. Their stories, their experiences, and their delight in the spaces we’ve painted have inspired their friends, family, and colleagues to choose us as their painting partner.

How do you keep your team’s morale high?

Our advice is simple, yet powerful: share a common goal, and ours is to provide the best product and service possible. We firmly believe that a united team is the bedrock of our success and the key to maintaining unwavering morale.

We understand that each member of our team has a family to support, dreams to nurture, and aspirations to fulfill. It’s a powerful feeling to know that, by working together, we can achieve these personal goals while simultaneously making our clients happy and turning their visions into reality.

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Contact Info:

• Website: www.spray-az.com
• Instagram: https://www.instagram.com/spray_az/
• Facebook: https://www.facebook.com/spray.az.phx
• Linkedin: https://www.linkedin.com/company/spray-az-llc/
• Yelp: https://www.yelp.com/biz/spray-az-painting-company-surprise-4

Image Credits
White Sheet Studios LLC