We recently connected with Regina Ransom and have shared our conversation below.

Hi Regina, thanks for joining us today. We’d love to hear about how you went about setting up your own practice and if you have any advice for professionals who might be considering starting their own?

In the early days of starting my own practice, New Birth Family Counseling, the decision to move forward with it came from a deep desire to create a space where people could experience holistic healing, especially those suffering from PTSD, complex trauma, and other emotional struggles. As a psychotherapist and holistic health practitioner, I wanted to integrate both approaches to better serve my clients.

The first step was creating a clear vision for what I wanted the practice to be. I focused on how I could make New Birth Family Counseling a safe place for individuals, children, and couples, with a strong emphasis on healing trauma holistically. Once that was clear, I moved forward with the legal aspects—forming the business entity, getting licensed, and ensuring compliance with local and state regulations. I also needed to secure office space and set up the infrastructure, including a client management system.

One of the main challenges I faced was finding the right balance between my vision and the realities of starting a business. Funding was another hurdle, as starting a practice requires financial investment for office space, supplies, insurance, and marketing. I was also faced with navigating the complexities of building a team, ensuring that the therapists I brought on board aligned with my practice’s holistic philosophy and shared the same values in serving our military personnel and other clients. Additionally, learning how to market the practice to reach potential clients effectively was a learning curve.

If I could go back, I might have sought mentorship sooner. While I knew my clinical work well, running a business required a whole different skill set. Finding someone who had successfully built a practice could have saved me a lot of time and possibly helped me avoid a few mistakes.

For any young professional considering starting their own practice, my advice would be to get clear on your vision early on. What do you want your practice to represent? Who do you want to serve? Once that’s clear, the rest of the pieces will start to fall into place. Secondly, be patient with the process—growth doesn’t happen overnight. Lastly, don’t be afraid to ask for help. Whether it’s mentorship, business advice, or even therapy for yourself, having support along the way is invaluable.

Regina, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?

My name is Dr. Regina Ransom, and I am a psychotherapist, holistic health practitioner, and the founder of New Birth Family Counseling. My journey into this field stems from a personal passion for helping individuals heal from deep emotional wounds and traumas. Over the years, I’ve become dedicated to offering holistic and trauma-informed care to individuals, families, couples, and military personnel. I’ve been in this industry for over two decades, and my experience spans clinical settings, private practice, and holistic health.

New Birth Family Counseling specializes in providing psychotherapy services to those suffering from PTSD, complex trauma, and various mental health issues. We also serve individuals dealing with anxiety, depression, relationship struggles, and other life challenges. I’m proud that we offer a holistic approach to healing—my practice integrates traditional therapeutic methods with alternative treatments like mindfulness, nutrition, and other wellness techniques. Our goal is not just to address mental health symptoms but to help clients heal as a whole person.

What sets New Birth Family Counseling apart is our deep commitment to the military community. A large part of our client base includes retired veterans and active-duty military personnel, many of whom struggle with combat-related PTSD and trauma. Having a specialized understanding of their unique needs allows us to provide care that truly resonates with them, which I believe is a vital part of our practice’s success. Additionally, we take a family-centered approach to therapy, which helps not only the individual but the family unit as a whole.

Outside of the practice, I also run a company called Pampered Soaps, where I craft handmade soaps and am expanding into vegan moisturizers. My brand combines my love for holistic wellness with creativity, providing customers with natural products that promote skin health and relaxation.

What I’m most proud of is the community we’ve built within New Birth Family Counseling. We’ve created a safe, welcoming space where clients feel empowered to heal. I also take great pride in the team of therapists I’ve brought together who share my vision and commitment to holistic healing.

The main things I want potential clients to know about me and my brand are that I approach healing from a place of compassion, integrity, and comprehensive care. Whether you’re dealing with trauma, mental health challenges, or relationship issues, my goal is to support your journey in a way that addresses both your mind and your body. I want people to know that there is hope and that healing is possible. Through both my counseling services and my holistic health products, I’m here to help individuals live healthier, more fulfilling lives.

Lastly, I believe in the power of education and community, which is why I’m also building my brand as a clinical supervisor, guiding and mentoring young therapists in this field. I strive to offer realistic, hands-on guidance to those just starting in their careers, as I know the importance of strong leadership and support.

Let’s talk about resilience next – do you have a story you can share with us?

One story that illustrates my resilience as a therapist and business owner came early on in the journey of establishing New Birth Family Counseling. I had just started the practice, eager to create a safe and holistic space for trauma survivors, especially military veterans. However, within the first few months, I encountered a major obstacle—one of the therapists I had hired suddenly left, and several clients expressed concerns about not making enough progress. On top of this, we faced significant financial strain as the practice struggled to establish a consistent client base.

This period was incredibly difficult, as I felt the weight of my responsibilities as both a clinician and a business owner. I knew the vision I had for New Birth Family Counseling, but seeing the day-to-day struggles caused moments of doubt. I had invested so much of myself into making this practice a reality, and the thought of it not succeeding was hard to face.

Instead of giving in to the stress and pressure, I took a step back and reevaluated everything. I reached out to my network for advice, leaned on my family for support, and ultimately decided to change my approach. I started focusing more on refining the marketing of our services and the specific needs of our target clients—veterans and individuals with complex trauma. I sought additional training in holistic approaches to trauma therapy, which became one of the pillars of our practice. Additionally, I became more hands-on with building a stronger, more aligned team of therapists who shared my passion for healing.

One by one, the changes started taking root. Clients began seeing more progress, and word-of-mouth referrals increased. What could have been a breaking point for me turned into a valuable learning experience. It taught me the importance of resilience—not just in how I handled the challenges, but in my commitment to my clients and to the mission I set out to accomplish.

The experience also reinforced my belief that every setback can be a stepping stone if approached with the right mindset. I didn’t give up when things were hard, and I’m proud that New Birth Family Counseling has grown into the thriving, holistic practice it is today, serving the very communities I’ve always felt called to help.

What do you think helped you build your reputation within your market?

What helped me build my reputation in the market was my unwavering commitment to providing compassionate, holistic care and truly understanding the unique needs of my clients. As a psychotherapist specializing in trauma, particularly among military personnel and veterans, I developed a deep connection with my clients by creating a safe, judgment-free space for healing. I listened to their stories, understood the complexity of their trauma, and tailored my approach to meet each individual’s specific needs, blending traditional therapy with holistic practices.

Consistency in delivering results also played a huge role in building my reputation. Over time, clients started seeing real progress, and their positive outcomes became the foundation of my practice’s growth. Word-of-mouth referrals, especially within the military community, were instrumental. People trusted me because they saw that my methods worked and that I genuinely cared about their healing journey.

Additionally, my ability to integrate holistic approaches into traditional therapy set me apart. I offered something unique—an emphasis on not just addressing mental health symptoms but on helping clients achieve total wellness, body, mind, and spirit. This approach resonated with clients, and it became a defining aspect of my brand.

I also made sure to stay involved in my community, constantly attending workshops, speaking at events, and offering education on trauma and holistic health. Building relationships with other professionals and keeping a presence in both the counseling and holistic health communities helped solidify my reputation as a trusted expert in the field.

Contact Info:

• Website: https://www.newbirthfamilycounseling.com
• Instagram: @newbirthcounseling
• Facebook: new birth family Counseling

Image Credits

Capturing moments by Vanessa