We recently connected with Rachel Jewell and have shared our conversation below.

Rachel , appreciate you joining us today. Have you ever seen (or implemented) a really awesome way to show a client you appreciate them

Showing appreciation to clients is fundamental to the way I build relationships. I make sure that every interaction with my clients reflects my genuine gratitude for their trust and partnership. One of the ways I show this is by actively listening and understanding their unique needs and goals, then delivering personalized solutions that go above and beyond their expectations.

Additionally, I believe that consistent, thoughtful communication is key. Whether it’s sending a personalized thank-you note after a successful transaction or offering regular updates throughout the process, I make it a priority to ensure they feel valued at every step. I also like to follow up even after the deal is closed, checking in to see how they’re settling in or if there’s anything else I can do to help.

It’s the small, thoughtful gestures—like remembering birthdays or milestones—that can make a big difference. Ultimately, I strive to build long-term relationships by making clients feel appreciated and cared for, not just during the transaction but long after.

Rachel , love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?

Thank you for this opportunity! I’m Rachel Jewell, a proud mother of three boys and a Tampa Bay native. Growing up here and now raising my family in this community has given me a deep connection to the area, which is one of the reasons I was drawn to real estate. I’ve always been passionate about helping families find a place to call home, and being able to do that in a region I love makes my work even more rewarding.

As part of Engel & Völkers Tampa Downtown, I specialize in providing personalized real estate services—whether it’s helping families find their dream home, assisting sellers in maximizing their property’s value, or guiding investors toward their next opportunity. What sets me apart is my commitment to offering customized strategies for each client. I know that no two clients are the same, and I take the time to truly understand their unique needs and aspirations.

Being a mom and spending time on the fields with my kids has taught me a lot about patience, dedication, and the importance of community. I carry those same values into my work by building lasting relationships with clients. Whether it’s a family looking for their perfect home or someone ready to make a big move, I’m there to guide them every step of the way.

When I’m not working, I’m usually outdoors—enjoying activities with my family, traveling, attending sporting events, dancing, or practicing yoga. My love for travel and adventure fuels my passion for helping others find the perfect home where they can create their own memories.

I’m proud of the trust my clients place in me, and it’s incredibly fulfilling when they return or refer their friends and family. That trust is what motivates me to go above and beyond. At Engel & Völkers Tampa Downtown, I combine local expertise, global resources, and a deep passion for real estate, all while delivering an exclusive, personalized experience. My goal is for clients to feel not only supported throughout the process but genuinely cared for as well.

How’d you build such a strong reputation within your market?

I believe my reputation in the market has been cultivated through a genuine passion for my work, a commitment to building lasting relationships, and a deep understanding of the unique needs of my clients. I prioritize communication and transparency, ensuring that my clients feel supported and informed throughout their journey. I take the time to listen to their goals and concerns, which helps me provide tailored strategies that meet their needs. Additionally, my involvement in local activities and events not only keeps me connected with the community but also allows me to showcase my expertise and passion in a more personal way. Ultimately, my reputation is built on the belief that real estate is not just about transactions; it’s about building relationships and helping families find their perfect homes, and I approach each client interaction with that philosophy in mind.

Can you tell us about a time you’ve had to pivot?

One of the most significant pivots I’ve experienced in life came when I transitioned from my previous career in optics into real estate. I had always been passionate about helping others, but after having my three boys, I realized that I wanted a career that allowed me to balance my professional ambitions with my family life while also making an impact on others in a meaningful way.

At the time, I was spending a lot of time on the fields with my kids and immersing myself in our local community here in the Tampa Bay area. That’s when it clicked—I wanted to take my local knowledge and passion for people and apply it in a way that helped families find homes where they could build their own memories, just like I was doing with my boys.

Making that pivot wasn’t easy. I had to navigate the challenges of starting a new career in real estate while managing my responsibilities as a mom of three. It required a lot of hard work, new learning, and balancing, but the decision to pivot allowed me to create a career where I could not only be successful but also be present for my family.

Now, I work with Engel & Völkers Tampa Downtown, helping clients buy and sell homes with the same passion and dedication that I bring to my family life. That pivot not only gave me a career I love, but it also showed me how adaptable I can be when faced with change. I believe that’s one of the key reasons I can relate to my clients so well—they’re often going through major transitions, too, and I understand firsthand how important it is to have someone by your side who truly cares and is ready to guide you through the process.

Contact Info:

• Website: https://www.yourrealestategem.com
• Instagram: racheljewell_yourrealestategem
• Facebook: Rachel Jewell-Your real estate gem

Image Credits

Visions by Vince (images with tan jacket)