Alright – so today we’ve got the honor of introducing you to Neel Mehta. We think you’ll enjoy our conversation, we’ve shared it below.

Neel, looking forward to hearing all of your stories today. Coming up with the idea is so exciting, but then comes the hard part – executing. Too often the media ignores the execution part and goes from idea to success, skipping over the nitty, gritty details of executing in the early days. We think that’s a disservice both to the entrepreneurs who built something amazing as well as the public who isn’t getting a realistic picture of what it takes to succeed. So, we’d really appreciate it if you could open up about your execution story – how did you go from idea to execution?

For any journey that leads somewhere, it ought to have a beginning. The same goes for business; however, the realization of our first step comes later when we are walking down the road and connecting the dots looking backward. The same happened to me; I consider my first step a mere happenstance, but what came later as realization encouraged me to consider it a boutique consulting business.
When I was pursuing my Ph.D. in Biomedical Informatics from Arizona State University, I wanted to purchase a Nissan Rogue. Therefore, I set out to buy the car and explored a few dealerships in the neighborhood. However, I got frustrated after encountering the sales associates who are well trained to lure prospects into unfair car deals. Soon enough, I sensed the dealerships’ tricky play and returned to my place with sheer disappointment. I was too excited to own my first new car to let those dealerships get in my way. Thus, in the days following after, I sorted to do the ground research about how the car dealerships operated and harnessed their profits in the first place. A week or two down the lane and I was already approaching dealerships with enough information to at least initiate the negotiation process.

To make a long story short, by the time I was done buying my Nissan Rogue, I was already walking with a set of documents containing the required wisdom to negotiate the car’s price successfully.
Slowly but surely, I was approached by my peers and friends to negotiate their car deals. It was then that a mentor of mine nudged me in the direction of considering setting up a boutique concierge business, and I heeded the advice.

It was the moment I thought about actually considering it as a streamlined business idea and started working in that direction. I had the business idea figured out with me and enough endorsements from peers and their references for my negotiating skills. I now needed a platform and a helping hand to expand it as a properly operational business. Thus, I had a website designed for my business, and it was then that Car Concierge Pro came into existence.

 

Neel, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?

I am Neel Mehta, the Founder and Chief Negotiator at Car Concierge Pro, and as stated earlier, my first step forward in the line of business arose out of my personal need. The rest was followed by my constant efforts and eagerness to put my newly discovered skill as a possible service for car buyers who fall prey to the elusive deals from trained sales associates at the car dealerships.
From my first successful negotiation to laying the foundation of Car Concierge Pro, the journey has been challenging. But our constant efforts to go beyond our capacity to provide a hassle-free car buying experience have been quite rewarding. While maneuvering towards excellence and augmenting our expertise, we came to be recognized as a reputed car concierge across the USA and Canada.

As a service provider, we are loud and proud about deploying our analytical approach toward car selection and strictly adhering to the needs and budgets of our clients. Besides car selection and price reduction through proven negotiation tactics, we also work on lowering interest rates (APR) during the financing step.

When it comes to pre-owned cars, we go beyond negotiations and arrange for a car examination by experienced personnel and test drives. Additionally, we consider the Vehicle History Report to look for any accidental history or odometer rollbacks not disclosed by the seller. After our experts are satisfied with the condition and feel of the car, we present the deal to our clients.

All the services mentioned above include our negotiation packages designed to minimize our clients’ efforts, who can relax while we hunt for the best car deal for them. Saving the hard-earned money and the valuable time of our clients remains the principal objective of our team, and that makes us a proud business venture.

 

What’s been the best source of new clients for you?

When I began as an individual practitioner negotiating car deals for peers and their referrals, I felt that word-of-mouth proved to be a great tactic to accumulate the initial clientele for my newfound venture. The convenience of marketing through word-of-mouth is that you directly get to be a part of the daily dialogue of prospects who might be interested in your product or service. The customers onboarding are very well aware of your key offerings. It also ensures that you have already been endorsed for your skills, and a trust factor is established from the beginning. It positively impacts both the customers who can confidently build their confidence and the seller or service provider who tries to stand up to the expectations.

However, once I had the website up and running for my business, it facilitated another platform for me to bring customers on board with us. Hence, all we needed was to keep operating through mouth publicity while our website solidified its presence over the web. And since then, we have been deploying various marketing strategies and digital marketing experts to spread awareness of our car buying services online. Thus, I can conclude that word-of-mouth and proper digital marketing strategies have been the crucial sources for expanding our client base.

 

We’d love to hear about how you keep in touch with clients.

As a personal ideology in professional life, I believe in forging Personal Relations because they can assist us in going a long way on our journey. I feel that before being buyers and sellers, we all are humans and can grow only by cooperation and networking. Thus, with the same ideology at heart, the policies of our business are also framed in ways to emphasize building healthy relations with our clients.

To ensure utmost loyalty towards our customers, I have taught a habit of staying in touch personally with customers. We occasionally send out holiday emails to wish for their well-being. Also, once a year, we try to contact our previous customers to check if they are satisfied with their vehicles or facing any trouble.

Maintaining excellent customer relations has a two-way effect. The customers feel valued when we hear their honest feedback, which eventually helps us improve. Moreover, this sense of personal connection with our clients also helps us foster brand loyalty among our customers.

 

Contact Info:

• Website: https://carconciergepro.com
• Instagram: https://www.instagram.com/carconciergepro/
• Linkedin: https://www.linkedin.com/company/carconciergepro/

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