We caught up with the brilliant and insightful Nadine Morency-Mohs a few weeks ago and have shared our conversation below.
Nadine, looking forward to hearing all of your stories today. We’d love to hear about one of the craziest things you’ve experienced in your journey so far.
One day, I received a phone call from a young man looking for an apartment. What started off as a 2 min inquiry turned out to be an hour long conversation which lead to him to share information about his background growing up in Bed-Stuy Brooklyn. He told me the family has been disputing over the family home – a Brownstone for a few years. He shared the contact information of his relative who was handling the case and the relative referred me to his attorney. I reached out to the attorney who was very curt. He abruptly told me they are not selling the home. I followed up a few months later- same reply. Several months later, I randomly received a phone call from the attorney informing me that they are selling the home and can I be of assistance. I obliged and 9 months later (due to legal issues) we closed on the house.
Fast forward 6 months later, I received a phone call from this same attorney (who is a litigator) informing me that he has a “Nadine special”. He knew my specialty was getting deals closed irrespective of the many challenges involved in the deal. He informed me of a family of 9 relatives disputing over a property and the case escalated to Supreme court. The amount of fighting, lack of communication and indifferences the family endured was unimaginable. I was one of the mediators between all of the family members for over 9 months. Anyone who is in the middle of heated disputes amongst relatives with differences understands how exhausting and draining this can be. Sometimes we had hour long venting conversations from 3 separate relatives. One of the relatives didn’t want to sell and the others did. We had to collectively identify creative ways of convincing her to sell so she can get her share of the proceeds. This took literally the entire 9 months since I was hired to accomplish. The family was disputing for 5 years prior. We were in contract with the buyer for 6 months and the buyer started getting second thoughts, not knowing whether the deal would close or not. As we got closer to the point of finally, the deal is ready to close, one challenge presented itself after the other. Finally, the closing was scheduled and everyone is prepared to close and one of the relatives said he will not fly back to NY to sign the conveyance deed. He had flew back to Dominican Republic two days before the closing because the closing date was rescheduled a couple of times and realistically, he didn’t think it was going to happen. Nobody did. What I will say is, with faith and a lot of prayer and work and communication- everything is possible! I agreed to pay a round trip ticket for him to come from and return to Dominican Republic to sign the documents. The takeaway from all of this is, in order to accomplish any positive outcome people need to communicate without ego, or judgment. Listen more than speaking to gain a better understanding of what the dispute(s) is and identify how to resolve it amicably by focusing on the end goal and not the heated emotions. I have successfully closed so many deals which involved disagreements and law suits by simply listening and delivering realistic outcomes.
Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers?
My name is Nadine Morency-Mohs. I am the founder of Jaymore Realty, LLC. I started my career in Real Estate in 2005 and obtained my broker’s license in 2012. My title should be problem solver as it relates to real estate. Majority of my deals are problematic in some form where I have to identify the challenges keeping it from closing and get us to the main goal- the closing table. Communication is a big hurdle for many people. Miscommunication can lead to so many misunderstandings and aggravation. It complicates things unnecessarily. Lack of information on subject matters can cost people tens of thousands, sometimes hundreds of thousands depending on the scenario. I have been able to save people money from costly mistakes. These are the skills which set Jaymore Realty apart from other brokerages. Sometimes, I am considered the broker’s broker. I am referred deals some broker’s either chose not to handle or not sure how to. I once had a client tell me 4 brokers didn’t take her case. I took it, and we closed. I am proud of our resiliency, tenacity, wit and underlying core principles which are serving our clients with the utmost respect and care by listening and going above and beyond to serve our clients.
What’s worked well for you in terms of a source for new clients?
Word of mouth referrals were and are still the most effective source of new clients for my business. From the first deal I did in my neighborhood, I was referred to two more neighbors. When I closed those I got 12 more deals because they saw my experience within the community. I love receiving referrals from a previous client to a loved one, co-worker. Word of mouth is better than any form of advertisement. It’s people who have had experience with your services who appreciate and respect your craft and value and respect you as a person and professional. It is one of the highest form of compliments one can receive. I don’t ever take it for granted. I have been referred to people who reside within a one mile radius to at least 5 real estate offices yet choose Jaymore Realty which may be in a different Borough from the property to be sold. That speaks volumes. We are always humbled and grateful.
Can you share a story from your journey that illustrates your resilience?
I was pregnant with my daughter and had a very challenging sale. I was hired by a homeowner who stated she wanted to sale her house in Bed-Stuy. She and the Pastor co-signed for a fellow church member who has since passed away. Her credit was being ruined because the adult children didn’t want to sell or pay the mortgage. They were residing in the home for 7 years of non payments. I approached the family to come up with a solution. We arrived to an agreement and the family changed their minds. I went into pre-term labor during this process because of this and other complicated transactions I was working on at the time. I was in the hospital room still communicating with the family to come to an understanding and resolution. This process lasted for about 8 months. We ultimately closed. However, prior to closing the occupants of the house didn’t want me to get paid a commission. One of the attorneys asked me for a listing agreement showing proof I was entitled to a commission and I was able to produce it. If I didn’t have paperwork, I would have been out of a commission.
The homeowners were able to get their names off the non-performing note and finally move on with their lives.
Contact Info:
- Website: www.jaymorerealty.com
- Instagram: Jaymorerealty
- Linkedin: Nadine Morency-Mohs
Image Credits
Beth Brown