We caught up with the brilliant and insightful Michele Tillis a few weeks ago and have shared our conversation below.

Michele , appreciate you joining us today. Showing clients you appreciate them is something I think most folks want to do – but it’s not always clear how to do it in a meaningful way. What’s one of the best examples of client appreciation you can share with us?

The Best thing we have learned To show a client or customer we
Respect them is not only executing the product and service right
But also as they return
Giving them something they like as in
A free lunch or a Dessert
Drinks or all around love with just conversation asking them how they are doin
Is there anything we can do for them just all-around greatness

As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?

Our Mission Statment: The Rub Started In 2017, My mother passed away and I was trying to find a way to honor her and keep my family together.
We love our clients and community We specialize in smiles and happiness of our clients.

We are known for our sauce and community work we do around the neighborhood, like feeding The Homeless.

And our back-to-school Food & School supplies event and how our business employees are our children. And Thrive on Good Food and Custom Service

We started doin family dinners at home and it became Overwhelming and we started our business On Grandriver.

And been Rocking with the community every since. 2017
Contact Info:

Instagram: @The Rub 313
Facebook: The Rub 313
Youtube: The Rub 313

How’d you meet your business partner?

How I met my Co-Partner was 11 years ago on Facebook since then we have built a home an a Successful business wonderful children and grandchildren within the 11 years we’ve been together
With so much love and dedication and consistency is an overall thing

Let’s talk about resilience next – do you have a story you can share with us?

In business you’re going to have trials and tribulations You’re going to have happy and unhappy clients and customers
You’re going to have incidents
You’re going to be overwhelmed
That’s just business I could tell you a dozen stories of unhappiness or being overwhelmed but one thing I can tell you is you have to push through it and you have to be consistent and one lesson I have learned out of 200 no’s there is going to be at least 40 yeses
So count your blessings and continue to move forward that is my story of resilience and strength      

Contact Info:

• Instagram: Instagram TheRub313
• Facebook: https://www.facebook.com/TheRub313?mibextid=LQQJ4d
• Other: https://linktr.ee/therub313?utm_source=linktree_profile_share&ltsid=b7622c21-a0b0-4b51-b429-c28a60464813

Image Credits
I would like to thank my family and friends for all the images and Clients and Customers for all the love and support all the credit goes to you all