We’re excited to introduce you to the always interesting and insightful Matt North. We hope you’ll enjoy our conversation with Matt below.

Hi Matt, thanks for joining us today. Any thoughts around creating more inclusive workplaces?

Creating a more inclusive workplace is essential to the success of any organization. By embracing diversity and promoting equality, businesses can benefit from increased innovation, creativity, and productivity. Inclusive workplaces also foster a positive company culture, promote employee engagement, and reduce turnover rates.

To succeed in creating a more inclusive workplace, organizations must focus on several key areas. Firstly, it is important to establish clear policies that promote diversity and inclusion. These policies should be communicated effectively to all employees, and training programs should be implemented to educate staff members on the benefits of diversity and how to be more inclusive.

Secondly, organizations must focus on building a culture of inclusivity. This means creating an environment where all employees feel comfortable expressing themselves and are encouraged to share their opinions and ideas. Leaders should be vocal in their support of diversity and inclusion, and work to promote a sense of belonging and respect for all team members.

Companies must also prioritize diversity and inclusion in their hiring and promotion practices. To create a more diverse and inclusive workforce, organizations must actively seek out candidates from diverse backgrounds, and offer training and development opportunities to help ensure that all employees have the chance to grow and succeed within the organization.

While implementing these practices is a good start, It is also critical for companies to measure and track their progress. This includes collecting data on diversity metrics, such as gender and ethnicity, and regularly reviewing hiring and promotion practices to ensure that they are equitable and inclusive.

Creating a more inclusive workplace is essential for businesses to succeed in today’s diverse and globalized world. By focusing on promoting diversity, building a culture of inclusivity, prioritizing diversity in hiring and promotion practices, and measuring progress towards creating a more inclusive environment, organizations can benefit from increased creativity, productivity, and employee engagement.

Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers

Titan Vans specializes in customizable built-to-order van conversions. What sets Titan Vans apart is their ability to offer customized conversions tailored to the individual’s needs and requirements. Our company’s production department offers an array of models and upgrade options which allow clients to pay for what they want and nothing they don’t need.

All our models are designed with modular functions tailored for outdoor recreation. Whether you enjoy motorcycles, skiing, kayaking, or any other outdoor sport, our vans allow you to take you and your gear to the places you love. The innovative space saving designs make the most out of the limited space, making it functional and comfortable.

Another aspect that sets Titan Vans apart is their attention to detail and craftsmanship. Each conversion is meticulously designed and crafted to the highest quality standards. The company uses only top-of-the-line materials, ensuring that every conversion not only looks beautiful but is built to last.

Additionally, Titan Vans places a strong emphasis on sustainability by using eco-friendly materials and practices in their conversions. This commitment to sustainability is not only environmentally responsible but also ensures that their clients can live and travel in their van with peace of mind, knowing that they are reducing their carbon footprint.

Overall, Titan Vans offers a unique and personalized approach to van conversions, using high-quality materials, innovative design, and a commitment to sustainability to create custom living spaces on the road.

Any thoughts, advice, or strategies you can share for fostering brand loyalty?

We have implemented a few different strategies for connecting with clients after the sale and to foster a culture around our product. The first is simply following up after the sale to check in and see how customers are getting along with their new product. This has given us great feedback about things that we may not have explained well enough and ensure we can answer their questions before those items become a sore point. Another thing we have recently implemented is customer events and open houses. We plan to host several customer events a year that will allow our clients to connect with each other but also allow us to connect more with each one of them. Since our product focuses on outdoor recreation, we will be hosting 4 events per year, one for each season, in which we will have a destination event where current owners, dreamers, and DIY van builders can come and meet up.

Have any books or other resources had a big impact on you?

For me, one of the most transformative books was “The Toyota Way” by Jeffrey Liker. This book focuses on management practices developed within Toyota. He discusses how those practices have helped transform the company and takeaways that can be used within every company. One of the lessons that we have tried to implement most is the idea of miniscule and constant improvement. We utilize a practice known as 3S or, Sweep, Sort, and Standardize. The entire company partakes by spending 30 minutes every morning to 3S. The purpose of this practice is to find problems and fix them. It can be as minor as sorting mail, or as involved as maintaining critical equipment. In spending this time though, you may find an overdue invoice, a broken component, a bad seal on a door, missing inventory, etc. By simply spending the time to clean an area and organize, items that may have gone unnoticed for months are brought to the surface so they can be rectified and improved.

Contact Info:

• Website: https://www.titanvans.com/
• Instagram: https://www.instagram.com/titanvans/
• Facebook: https://www.facebook.com/titanvans/
• Linkedin: https://www.linkedin.com/company/26563123/admin/
• Youtube: https://www.youtube.com/titanvans
• Yelp: https://www.yelp.com/biz/titan-vans-boulder