We’re excited to introduce you to the always interesting and insightful Mariame Sylla. We hope you’ll enjoy our conversation with Mariame below.
Mariame, appreciate you joining us today. Often outsiders look at a successful business and think it became a success overnight. Even media and especially movies love to gloss over nitty, gritty details that went into that middle phase of your business – after you started but before you got to where you are today. In our experience, overnight success is usually the result of years of hard work laying the foundation for success, but unfortunately, it’s exactly this part of the story that most of the media ignores. Can you talk to us about your scaling up story – what are some of the nitty, gritty details folks should know about?
After starting my career as a product formulator, my love for chemistry and skincare led me into the beauty industry. In 2015, I created a skincare line called Marimadskinrx, a succesful venture which in 2019 evolved into the Marimad Luxury Spa located in Sandy Springs, Georgia. Self-dubbed as “the melanin expert,” the spa’s services mainly cater to Black skin but treatments are available for people of all ages and ethnicities. For me a successful business is all about providing excellent customer service, excellent services and treating your employees with respect. You listen, value their opinions, show kindness, and keep your word.
Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers
After starting my career as a product formulator, my love for chemistry and skincare led me into the beauty industry. In 2015, I created a skincare line called Marimadskinrx, a successful venture which in 2019 evolved into the Marimad Luxury Spa located in Sandy Springs, Georgia. One of my biggest achievement is when I was featured in Forbes in 2021.
Any advice for growing your clientele? What’s been most effective for you?
I would say social media marketing and providing excellent customer service
How do you keep your team’s morale high?
You listen, value their opinions, show kindness, and keep your word.
Contact Info:
- Website: www.marimadluxuryspa.com / www.marimadskinrx.com
- Instagram: Marimadluxuryspa / marimadskinrx
- Facebook: Marimadluxuryspa / marimadskinrx
- Linkedin: mariamesylla
Image Credits
Instagram: @_the.g.h.o.s.t_ Name: Wilfried Sant’Anna Instagram: @ bonnie.blu Name: Bonnie