We caught up with the brilliant and insightful Malcolm Frazier a few weeks ago and have shared our conversation below.
Alright, Malcolm thanks for taking the time to share your stories and insights with us today. We’d love to have you retell us the story behind how you came up with the idea for your business, I think our audience would really enjoy hearing the backstory.
I came up with Hit RX(Prescription) by mixing my passion to teach baseball with process concepts from my military experience. I served 5 years in the US Navy as a Hospital Corpsman with a specialty in Dental. As a dental tech, I learned about processes that allowed us to discover potential issues for patients dental health and the way to correct these issues. The process worked like this:
– The Exam: Where we would take a clinical look at the patients dental needs. We also used dental imaging to see what was going on underneath.
– Diagnosis: After examination, we would annotate what was found in a persons record and then tell them when to come back for their needed work. We either prescribed medicine or scheduled an appointment to correct the issue.
– Appointment: We addressed the issues in the exam to correct the issues we found. After the work was done, we would then double check the work either physically or though imaging to make sure we made the proper corrections.
Hit RX Process:
– Analysis & Diagnosis
– Lessons “prescription of drills”
– Analysis at end/Reevaluation
I knew this process could work for baseball because almost everything is based in regimen. This process allowed my dental command to see over 10,000 patients a year and have minimal errors while maintaining readiness for all of those patients.
Why I think my process is good is because there is a visual record (recordings of swings through lessons) showing the growth of the player. I am able to create a plan for each player that is based in progression because the system is structured for that.
Malcolm, before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?
I grew up playing baseball and played in college. During my last two years playing, I would help with the Reviving Baseball in the Inner City (RBI) Program through the Boys and Girls Club. Every weekend during the training season, I would lead the hitting instruction for 60 plus kids for 6 to 7 hours on Saturday and Sunday. This is where I gained my love for training.
I learned a lot from this opportunity. I think the greatest lesson I learned from this experience was how to respond to failure. I trained for two years and at this point I was in my third and fourth of college and had transferred twice before getting a chance at The College of Lake County. Coming out of high school, I had a scholarship to Grambling State University. I got redshirted. I struggled with the game mentally. The head coach during the time was great, but his assistants would demean me every chance they could when I struggled. It was not a good fit for me so I transferred to UW White Water. There, I had a descent fall tryout, but I was cut after I was late to a meeting for a camp. I take full responsibility for that. At this point, I was rock bottom from a mental perspective. But I did not give up. I called my mentor, Joe Ferro, and he got me an opportunity to play at the College of Lake County.
The two years I spent there, I grew as a player. I changed my swing and my mindset and played very well. I was offered more scholarships at two universities, but I wanted to set myself up for the future. I knew I was going to teach the game, just not in this capacity.
From my training, college and military experiences, I learned how to deal with failures by turning them into opportunities to become better. From my failures, I learned to teach others from an empathetic approach. I know what it’s like to fail, so I teach from that light. “It’s alright” is what I tell my players. They must understand that failure comes with life, but those who persevere, learn to overcome those failures through preparation and a positive mindset.
I am most proud of not quitting and not internalizing the negativity that came my way. I took my failures and the negativity and turned them into Hit RX. I am working to base my life in positivity and solutions. Not in my failures. This is how I train as well.
Can you tell us about a time you’ve had to pivot?
I knew that I was not going to be a professional baseball player. Just in regards to my talent and age at the point when I stopped. I was good, but I am realistic. I wanted to set myself up so that I could chase my dreams after my my military service, which was why I joined. The military was a pivot for me in regards to the type of lifestyle, but it was based in regimen like baseball, so I adjusted well. I gained so much from this experience that I cannot tell you how great of impact it truly has been. I am grateful for it.
Can you talk to us about how your side-hustle turned into something more.
Before I started Hit RX, I contracted at Milwaukee Baseball Academy. This was right after I moved back to Milwaukee from California after my service. Here I learned more than just training, but the business structure it takes to maintain a clientele. I worked here for 2 years before starting Hit RX and was able to apply some of their processes to my business. I felt confident enough to turn this side hustle into my own business. I still work, but after work and on weekends, I am building Hit RX.
With a goal to have my own facility, I knew that I had to start by creating a structure and systems that would be transferable and sustainable once I get the building. That’s when I created my process for training. I then began to get my name out there and taking on any lessons that I could. I traveled to people wherever they were at. I went to little leagues, other baseball programs, dad teams you name it. Just to get some traction.
A big milestone for me was putting together my fall, winter and summer camps through a schools after school program book. I produced quality camps and it has paid dividends with that area for me.
I think the largest milestone though, was starting. It takes so much to have a vision for something, and then bring that vision to life. Before doing the lessons, having a website built, getting a logo and mascot made, and handling the many other aspects of being an entrepreneur, I had to take that first step. I am glad that I did.
Contact Info:
- Website: www.hitrxbaseball.com
- Instagram: hitrx_baseball
- Facebook: Hit RX Baseball