We’re excited to introduce you to the always interesting and insightful Lucresha Thomas. We hope you’ll enjoy our conversation with Lucresha below.
Lucresha, appreciate you joining us today. What do you think matters most in terms of achieving success?
I would say in order to be successful, you would need to be consistent, proactive and have great customer service and communication skills. Ever since I have started working in the corporate world, my jobs have been dealing with the public which required me to utilize my customer service skills. I found out as long as you are proactive with providing information to the client, consistent with followups and have great and effective communication skills then you will always have client by your side and also referrals will be brought in from that client. There is nothing different when having your own business. I became a realtor with Realty ONE Visionaries in July of 2022 and I started with 1 client and 1 buyer consultation, as I started posting on Facebook and Tik Tok and being consistent with it then I noticed ore inquires to meet with me for consultations…As I was having the consultations with potential clients, I notice more people interested in consultations with me and stated they were referrals so most of my clients are referrals and that is just from me providing great customer service with a great attitude and following up with them making sure they are staying on track to close on their home.
Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers
Hi! My name is Lucresha Thomas and I believe that your home is your sanctuary, and should be treated as such. I am a SC & GA Realtor with Realty One Visionaries in Augusta, GA. Whether you’re buying your first home or seeking that dream retirement residence, the experience should be nothing less than seamless and #hasslefree. As a family person and a homeowner myself, I understand that your home is more than just a place to live — it’s where you make long-lasting memories. I help my clients navigate the often challenging waters of the home buying and selling process, with the end result only being a wonderful experience. Even if you face challenges with your credit, come see me and we can work together to get you to where you need to be to begin your home buying journey with me. I am very grateful for my clients that I have because if it wasn’t for them then I wouldn’t have a growing business. When I’m not busy helping clients, I enjoy spending time with my family and booking clients the #VIPDestinations travel experience. ALWAYS REMEMBER: If you’re not #closingwithcree , then how are you closing?
Any advice for growing your clientele? What’s been most effective for you?
The most effective TWO strategies is my communication and my customer service. By having a consultation first, my client and I can build a relationship and get to know each other and that is my chance to provide a GREAT first impression. Then once the person becomes a client, the followup process starts to where I check in on them to see how they are doing and just followup to make sure they are on track to close and/or start buying process. By being consistent with those two strategies, then my clientele grows by referrals and word of mouth.
Any insights you can share with us about how you built up your social media presence?
I have built my realtor page on Facebook and Instagram just by sharing status on my personal page to have people follow, making Tik Toks and including my page name in the video, Every post I make dealing with real estate on my personal page–I will tag my realtor page just so people can click on it and follow…. People like giveaways, trivia and games so play some of those on your page have people share the status and tag others to grow your social media.
Contact Info:
- Website: www.closingwithcree.com
- Instagram: https://www.instagram.com/closingwithcree
- Facebook: https://www.facebook.com/closingwithcree
- Other: Linkt.ree Link; https://linktr.ee/YourFavAgent