We were lucky to catch up with Linda Galindo recently and have shared our conversation below.

Linda, thanks for joining us, excited to have you contributing your stories and insights. What do you think matters most in terms of achieving success?

Defining success is essential to being successful. Success is not achieving goals. Success is not a general idea of what one wants in the future. Success is the conscious creation of what is desired in life, moment by moment of living.

I developed my view of what it takes to be successful when I designed an exercise for my executive clients struggling with exhaustion and intense dislike of their job. Chasing a fictional concept of work-life balance was draining and the amount of change fueling ‘do more with less’ was unsustainable.

Enter the Definition of Success Worksheet. By answering 4 questions, the straight truth about what success is reveals itself for rejection or refinement. The refinement process is deeply introspective and personal. Some say, it’s down right scary. But no matter what, it leaves the person with one of the most empowering concepts I know of … CHOICE.

Starting with the mindset “I am totally personally accountable for my success at work”, the exercise demands a destination. Just like a GPS; if you don’t put a destination in and keep listening to the way to get there, detours and all, you are just a person wandering around hoping you arrive.

Yes, all manner of obstacles and unexpected twists and turns can be ahead, staying on top of what success is given this reality is the magic.

Great, appreciate you sharing that with us. Before we ask you to share more of your insights, can you take a moment to introduce yourself and how you got to where you are today to our readers.

I am a fierce advocate for personal accountability.

I deliver keynotes and work directly with leaders and their teams to create accountable organizations. My mission is to help others to find the courage to see, hear and tell their own truth so they can live fully accountable lives.

I encourage all to start by answering these three questions:

1. Would your organization’s results improve if everyone were more accountable?

2. If so, what is preventing a truly accountable culture?

3. Does your organization have unspoken rules, assumptions and fears that prevent real accountability and results?

If there is willingness to take an honest look at one’s self and the organization, I help create breakthrough results.

For over 20 years, I have worked with global corporations, healthcare systems and entrepreneurs to establish a mindset of accountability, leading to accountable cultures that produce results.

My work focuses on helping the leadership of organizations understand how entrenched denial and stuck cultures stymy innovation and diminish results.

In keynote speeches and consulting, I invite clients to look into the mirror of truth, break through denial and learn what is needed to change to create desired results. I provide precise strategies and required behaviors to implement immediately to improve effectiveness — personally and throughout the organization.

My Mission:

Help others to find the courage to see, hear and tell their own truth so they can live fully accountable lives.

What I do:

I work with leaders and teams to create organizations that leverage accountability as the competitive advantage that drives their results.

I’ve authored three books.

I believe:

You cannot mandate accountability, you can only demonstrate it.

It boils down to this: underneath every performance issue is an accountability issue. It stems from a lack of trust; a leader or a team member feels “I don’t trust them to get it done.”

When there is a lack of trust, there is some aspect of the truth – about you, about them or about the situation – that is not being acknowledged or spoken. It leads to the frequent problems that plague organizations and stand in the way of results: silos, turf wars, politics – the list goes on and on. WIth accountability, those problems are resolved.

I help you see and live the truth. It’s rigorous. It takes courage. We go on the journey together.

My accountability journey began when I was a radio broadcast journalist, covering government and business. In story after story, the underlying issue was lack of accountability. It made my blood boil. So I left journalism and decided to do something about it.

Advocating for accountability is now my life’s work.

Today, I work with leaders and teams to create accountable organizations that achieve remarkable results.

I look for the hidden places where lack of accountability festers, often masked by “the culture.”

My job is to call out the truth. No matter what. And hold up a mirror so you can see it for yourself.

Any stories or insights that might help us understand how you’ve built such a strong reputation?

It is incredibly tempting to take work you know you should not take when you need the money. My reputation got stronger the more willing I was to turn down potential clients when my assessment made it clear it wasn’t a fit and my work would not make a difference. Instead I’d refer them to a better fit.

Seth Godin has influenced me to a great extent as it relates to staying in a niche. I’ve attempted “to scale’ but when I sold my company the first thing I was required to do as President of ‘newco’ was take all the work that came our way. I was so against it, I spent 7 years buying my company back!

Can you tell us about what’s worked well for you in terms of growing your clientele?

Referral. CEO to CEO
90% of my current business is the result of an executive moving and bringing me in to the next organization they join or referral.

Contact Info:

• Website: https://www.lindagalindo.com
• Instagram: TheVoiceofAccountability
• Facebook: https://facebook.com/Linda.Galindo.TheVoiceofAccountability/
• Linkedin: https://linkedin.com/in/thevoiceofaccountability
• Youtube: https://www.youtube.com/user/StraightTruthGalindo
• Other: Blog
  https://www.lindagalindo.com/blog/
  Assessment
  https://assessment.lindagalindo.com
  eLearning
  https://www.accountabilityuniversity.co/courses/ownership-action-results

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