Alright – so today we’ve got the honor of introducing you to Lauren Green. We think you’ll enjoy our conversation, we’ve shared it below.

Lauren, appreciate you joining us today. Risk taking is something we’re really interested in and we’d love to hear the story of a risk you’ve taken.

The biggest risk I’ve taken was starting my own business, Premier Pawz Inn & Suites, LLC. It was a leap that required leaving behind the security of a full-time job—a decision that wasn’t easy but felt necessary to chase my dream.

I had always been passionate about animals, and the idea of opening a pet care business had been in the back of my mind for years. But like many people, I stayed in the comfort zone of a regular job with predictable pay and benefits. However, there came a point when I realized that if I didn’t take the plunge now, I might never do it.

The risk wasn’t just financial—though that was a significant part of it. I was stepping away from a steady paycheck, health insurance, and the routine I had become accustomed to. On top of that, I was diving into an industry where competition is fierce, and success wasn’t guaranteed. The fear of failure loomed large.

But deep down, I believed in the vision I had for my business. I wanted to create a place that offered premium pet care, where animals could feel comfortable, and owners could trust that their pets were in good hands. So, I researched the market, and carefully planned how I would execute this dream.

When I finally handed in my resignation letter, it felt surreal. I was equal parts excited and terrified. The initial months of setting up the business were full of challenges—getting licenses, dealing with the ups and downs of marketing—but I was determined to make it work. There were days I questioned my decision, especially during slow periods or when unexpected expenses cropped up.

But over time, things started to fall into place. Word-of-mouth grew, clients trusted me with their pets, and the services I provided began gaining traction. While I’m still navigating the ups and downs of entrepreneurship, the decision to take that risk was one of the best I’ve made.

Starting Premier Pawz Inn & Suites was not just a career change—it was a life change. The risk paid off, not just financially, but in the fulfillment that comes from doing something I’m truly passionate about every day.

Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.

Hello! My name is Lauren Green, and I’m the proud owner of Premier Pawz Inn & Suites, LLC, a pet care business offering top-notch services for dogs and cats. My journey into this industry started with a lifelong love for animals. I’ve always felt a deep connection to pets and a desire to create a space where they could feel safe, loved, and cared for while their owners are away. After years of working in a traditional job, I realized my passion was elsewhere and made the leap to start my own business, fulfilling a dream I’d had for a long time.

How I Got Into the Industry
I’ve been an animal lover for as long as I can remember. Over the years, I developed a natural understanding of pets’ needs, and I found myself wanting to create something special for them. While I enjoyed my previous job, it wasn’t fulfilling. I wanted to do something that allowed me to be around animals every day while also helping people who needed reliable and loving care for their pets.

Eventually, I took the risk and left my full-time job to start Premier Pawz Inn & Suites, LLC. It was a big step, but it was also the most rewarding one I’ve ever taken. Now, I wake up excited to do what I love every day.

What We Offer
At Premier Pawz Inn & Suites, we provide a range of services that cater to the unique needs of pets:

Boarding: A safe and comfortable place for your pets to stay while you’re away. We treat each pet like family, making sure they are well cared for and loved.

Doggie Daycare: A fun and engaging environment where dogs can socialize, exercise, and play under close supervision. It’s a great way for pets to burn off energy and make new friends.

Transportation: We offer convenient pick-up and drop-off services for pets who need transportation to and from our facility.

Exit Baths: After their stay or a fun day of play, pets can go home clean and fresh with our exit baths.

Individual Playtime: For pets who need a little extra one-on-one attention, we offer personalized play sessions tailored to their specific needs and preferences.

We’re also in the process of adding grooming services to our offerings, so stay tuned for that!

Problems We Solve
Pet owners often struggle to find a place they can trust to take care of their pets while they are away. At Premier Pawz Inn & Suites, we take that worry away by providing a reliable, safe, and loving environment. Whether it’s boarding, daycare, or even transportation, we ensure that pets are cared for like they’re part of our family. We know how important peace of mind is for pet owners, and we work hard to deliver that every day.

What Sets Us Apart
What makes us unique is the personalized attention we give each pet. We believe in quality over quantity, so we keep our services boutique-style, ensuring that every pet gets the individual care and love they deserve. We don’t see pets as just clients; they become part of the Premier Pawz family. This personal approach, combined with our dedication to safety and a nurturing environment, sets us apart in the pet care industry.

Additionally, our transportation services make it even easier for busy pet owners to use our services. We aim to provide convenience and peace of mind to all our clients, ensuring their pets are happy, healthy, and well-cared for.

What I’m Most Proud Of
I’m incredibly proud of the trust I’ve built with my clients. Seeing how excited pets are when they arrive and knowing that their owners feel secure leaving them with me is incredibly rewarding. Starting this business was a huge risk, but the relationships I’ve built with both the pets and their owners make it all worth it. I’m also proud of the reputation I’ve earned for providing loving, reliable, and top-quality care.

What I Want Potential Clients to Know
At Premier Pawz Inn & Suites, we are passionate about providing the highest level of care for your pets. Our mission is to create a home-away-from-home environment where pets can feel safe, comfortable, and loved. Whether you’re in need of boarding, daycare, or transportation, we’ve got you covered. And with grooming services coming soon, we’re working toward becoming your go-to spot for all your pet care needs.

Our clients’ trust is what keeps us going, and we are always here to answer any questions or concerns you might have. I want all pet parents to know that when they choose Premier Pawz Inn & Suites, they’re choosing a place where their pets are treated with the utmost care and attention.

Thank you for getting to know more about me and Premier Pawz Inn & Suites. I look forward to welcoming you and your pets into our family!

What do you think helped you build your reputation within your market?

What helped me build my reputation within the pet care market boils down to three main factors: trust, personalized care, and consistency.

1. Trust
Building trust with pet parents has been crucial. When clients leave their pets in your care, they’re placing their loved ones in your hands, and that comes with a great responsibility. From day one, I’ve made it a priority to communicate openly and frequently with pet owners, keeping them updated on how their pets are doing, sending photos, and addressing any concerns promptly. This level of transparency reassures clients that their pets are in good hands, and it has helped establish long-term relationships.

2. Personalized Care
What has truly set Premier Pawz Inn & Suites apart is the level of personalized care we provide. I understand that every pet has its own unique personality, preferences, and needs. By offering individualized playtime, special attention, and tailored care, I make sure each pet feels comfortable and happy. It’s this personal touch that has earned the loyalty of many clients, as they know their pets are not just another number in a kennel but are being cared for as if they were my own.

3. Consistency
Consistency in delivering quality service is key to building a solid reputation. From the cleanliness of my facility to the reliability of my services, I’ve focused on maintaining high standards every day. Clients know what to expect when they drop off their pets, and that predictability creates a sense of security

In short, by combining trust, personal attention, and consistency, I’ve built a reputation for Premier Pawz Inn & Suites as a place where pets receive top-notch care and owners feel peace of mind.

What’s worked well for you in terms of a source for new clients?

The best source of new clients for me has undoubtedly been word-of-mouth referrals. Pet owners trust other pet parents when it comes to finding reliable care for their furry friends. Providing exceptional service has led many satisfied clients to recommend Premier Pawz Inn & Suites to their friends, family, and neighbors.

Here’s why word-of-mouth has been so effective:

Trust and Personal Experience: When someone recommends my services based on their own positive experience, it instantly builds trust with potential clients.

Client Referrals: I encourage referrals by offering a referral program that rewards clients with discounts or free services when they refer new clients. This not only incentivizes current clients to spread the word but also brings in new, highly qualified leads.

Pet Community Connections: Pet parents often form tight-knit communities, whether through dog parks, vet offices, or pet-related events. Recommendations naturally happen in these spaces, and my reputation has grown through these organic networks.

Although I also use other strategies like social media, online reviews, and community engagement, word-of-mouth referrals have consistently brought in the highest-quality and most loyal new clients.

Contact Info:

• Website: https://www.premierpawzinn.com
• Facebook: https://facebook.com/premierpawzinn