We recently connected with LaToria Burnett and have shared our conversation below.
Hi LaToria, thanks for joining us today. Let’s start with the story of your mission. What should we know?
I have always believed in all things natural. So the reason I started my business was to heal common skin concerns with all-natural products.
LaToria, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?
I am a military wife and soon-to-be mother of 5! I have always enjoyed making natural soaps and body butter for family and friends, so I decided to turn a hobby into a business. I love being a small business but it can be very challenging at times. Everything that happens with the business I do with some help from my amazing husband! I make all-natural hair and skin care products from soaps, oils, scrubs, body butter, and more! All of my products are made with the purest ingredients, well thought out, and very beneficial to the body. I have always had a passion for helping and taking care of people, for the longest I wanted to become a nurse, but life happens and now I truly believe this is what I am meant to do!
What do you think helped you build your reputation within your market?
I honestly feel my products truly work especially according to my customers! I have a very high return rate, but I truly feel my customers return because of the excellent customer service I provide. I always make sure I go above and beyond for my customers, from answering questions, tracking packages, and doing my best to replace any damaged packages.
What’s been the most effective strategy for growing your clientele?
The most effective strategy for me in growing my business has been social media and marketing through emails. I try to make sure I post content daily and send out emails to customers, just to remind them to shop.
Contact Info:
- Website: https://natureshemade.com
- Instagram: https://www.instagram.com/natureshemade/
- Facebook: https://www.facebook.com/NatureSheMade/