Alright – so today we’ve got the honor of introducing you to Kyle Herrig. We think you’ll enjoy our conversation, we’ve shared it below.
Kyle, thanks for taking the time to share your stories with us today Can you open up about a risk you’ve taken – what it was like taking that risk, why you took the risk and how it turned out?
There have been many risks along the way, but the most recent was January of 2022 when we ventured out to open our second Triplex Training location in the valley. Triplex Training LLC was set up in 2008 and ran out of a physical therapy clinic in Tempe. In 2014 we opened our own facility in Chandler and have been established there for the past 7 years. Each step was a risk and while it took some time to get on our feet we were doing well early into 2020 when the pandemic hit and gyms were shut-down and deemed unsafe and a potential hazard to people’s health. With a loyal base of followers and making some transitions, we never gave up and are coming back stronger in Chandler. A situation opened up in Scottsdale giving us the opportunity to double down on the importance of fitness and reach out to even more seeking our professional guidance in the valley. So, while the pandemic still affects our daily lives we are pushing forward to our second Triplex Training facility, taking a risk, but knowing there are people we can help!
Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.
As mentioned, Triplex Training was initially established within Functional Performance Center- a physical therapy clinic in Tempe, AZ. As an athletic trainer I was often involved in the rehabilitation of clients, but many wanted more than what their insurance companies would allow. This gave me the opportunity to work with clients individually that wanted to take their fitness to the next level and make some real changes. As this clientele picked up, I also saw the importance for small group fitness as this allows some of the very same professional guidance but becomes more cost effective for the client. This grew into a following that allowed us to establish our own facility in Chandler. Our philosophy towards fitness is unique in that we are a truly functional based program designed to train the body the way it functions in real life- through all three planes of movement. Rather than your traditional Olympic lifts and single plane movement with machines, we focus on body movements that challenge your legs, arms, and core all at the same time. Our workouts are also varied enough to include cardio, strength, core, balance, and mobility on a daily basis. Taking the thinking out of it- you just need to show up to a new program each day that challenges you and keeps you accountable. And without having to worry about which day is legs, arms, or cardio- be prepared to be challenged in all aspects on a daily basis. At Triplex Training you will have trainers watching your every move and teaching you new techniques while pushing you to meet your goals. And as a small studio gym we have an amazing community of friendships that go well beyond the walls of the gym.
Can you share a story from your journey that illustrates your resilience?
In March of 2020 we had reached our highest membership to date and then were hit with the pandemic. At the time, no one knew what to do or what to expect, but we were forced to close which made operating a gym very difficult. We had members who had already paid for the month of March and knew we had to offer something. We immediately started offering our workouts live online and would join in on the workouts- doing our best to interact with those that were there or those watching later. Since it was a challenge for everyone we even offered a couple months of free workouts to help anyone and to help market ourselves to a community struggling with our new “normal”. While we unfortunately did have many members leave and not return, we did create a new market for ourselves with accessibility anywhere as well as continue to provide a service to those that were expecting something. Rather than just shutting down and waiting for gyms to be allowed to open, we immediately found a way to continue to serve our members and stay engaged. We understood that they needed us for daily workouts and if they weren’t allowed in the facility we had to find a way to help.
Any stories or insights that might help us understand how you’ve built such a strong reputation?
A huge part to our growth and success has been our involvement in endurance events as a staff participating and as a support to local races and racers. All of our staff has trained and raced in various events and distances, essentially practicing what we preach. It often times helps to have a goal event out on the calendar to keep you focused. As a staff we are constantly training for events from 5ks to obstacle course races, to Ironmans- keeping us on top of our game, living and training through similar routines as what our clients do. And if we’re not competing in local events, we will often be set up with our tent and volunteering to help the race organizers and racers. Being visible locally at these events helps us meet many of the targeted clientele we’re searching for and is also a great way to give back to the community. We can’t count the amount of times a client that is not a “runner” has started with us and within 6 months to a year they are competing in their first event- seeing the amazing transformation and reaching a goal they maybe didn’t even seek out initially. It’s incredibly rewarding to continue to be recognized as a company at so many local events and for potential clients to know we are here and always willing to help. Treating people with a high level of respect and integrity shows how much we care as a company and the investment we want to put in their fitness wellbeing.
- Website: www.triplextraining.com
- Instagram: @triplextraining
- Facebook: Triplex Training
- Linkedin: Triplex Training
- Twitter: @triplextraining
- Youtube: Triplex Training
- Yelp: Triplex Training
Jeff Quihuis-Bell, Brad Rogers