We were lucky to catch up with Kori Thomas recently and have shared our conversation below.
Kori, looking forward to hearing all of your stories today. So, one thing many business owners consider is donating a percentage of revenue or profits to an organization or cause. We’d love to hear your thoughts and the story behind how and why you chose the cause or organization you donate to.
As a Law Enforcement family, I strongly stand behind and support our First Responders and Military. One of the ways I show my support is my cash back incentive to my First Responder and Military clients. Whether working with a private builder, new construction, or selling/buying – I gladly give back 1 to 1.5% of commissions paid. This can be applied to closing costs, *sometimes* purchase price (depending on builder/lender, etc.), or cash form at closing. It’s the least I can do to show my support to our community’s heroes.
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Kori, before we move on to more of these sorts of questions, can you take some time to bring our readers up to speed on you and what you do?
I am a Florida native – born and raised in Palm Beach County. I am proud of our community and do my best to stay involved and show my support. I was a pre-school teacher for nearly a decade before making the full-time switch to Real Estate. My passion for helping families and my love for our community lead me to pursuing a career in Real Estate! I received my license (after passing the state exam my first try!) back in 2016 and have not looked back since. I constantly expand my education and knowledge in the field, as our industry is constantly changing. In Real Estate, your clients are making what is quite possibly the largest purchase in their lifetime. Therefore, clients rely heavily on our knowledge and skills as a real estate professional. Aside from knowledge and skills, customer service is detrimental in serving your clients.
I take pride in my commitment to my clients and always make sure they are 100% comfortable throughout the entire process.
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Have you ever had to pivot?
Often times in real estate, things can go wrong. Whether it be during the initial offer period, inspection period, appraisals, funding, you name it. It’s important to stay focused during these challenges, and keep your client’s best interest on the forefront. There’s been numerous times I’ve had to pivot to “save the deal”. This could be anything from personally hiring outside vendors for assistance (think professional cleaning companies, junk removal companies, handymen, contractors, etc), to contributing financially to get the deal closed. Being a real estate professional is more than just contracting documents and paperwork. I have had to move heavy furniture, assist in selling furniture, clean, personally deliver docs to Homeowner’s Associations, etc. Especially for out-of-state clients who are not physically here to get some of these tasks completed. It’s important to stay on your toes and be ready for anything, as no transaction is ever the same.
What’s been the best source of new clients for you?
My clientele has mostly been from past clients and referrals. I am thankful for these clients especially, as it means my past clients trust me enough to refer me to their friends, co-workers, and family. As I briefly mentioned earlier – my customer service to my clients is the most important thing to me in my business strategy.
Contact Info:
- Website: www.korithomas.com
- Instagram: www.instagram.com/_xokori_
- Facebook: www.facebook.com/xokorithomas
