We caught up with the brilliant and insightful Kit Wolfe a few weeks ago and have shared our conversation below.

Kit, thanks for joining us, excited to have you contributing your stories and insights. We’d love to hear the backstory behind a risk you’ve taken – whether big or small, walk us through what it was like and how it ultimately turned out.

I believe that it is always wise to stay open to making changes, changes that have to occur in order to keep your business thriving, One of these changes, for me, is seeing beyond the current population of patients that I provide my services to. I am forever looking for new things to learn and how my services and skills can reach more people who are able to benefit from these services/skills. After I completed massage school and had been working in the field for about a year when I realized that I wanted to expand my skills that addressed specifically the lymphatic system of the body. I chose to attend Klose Institute for my lymphatic certification. I contacted the institute to discover the cost and requirements to earn the certification. The cost was high, side note-worth every dollar, and did cause some pause as to how it would be paid for. Once I had gotten my resources pulled together I then had to show to the institute that I was capable of learning the in-depth curriculum. Can you imagine the amount of stress I was feeling? Having a good support group, in my case my family, can help when you’re doubting yourself.
Since I took that step I have worked with much more diverse and interesting conditions that people live with. I have never looked back and thought the time, money, or effort wasn’t worth it.

Kit, love having you share your insights with us. Before we ask you more questions, maybe you can take a moment to introduce yourself to our readers who might have missed our earlier conversations?

I had gotten into the massage world because of my daughter who had recently had a baby and told me many times how she had wished for a massage at home while pregnant. That was the seed that was planted and within a few months I began massage school. My plan had always been to start my own business after I had completed massage school. I believe there are many opportunities in the massage industry to operate your own business. To supplement my massage education I earned my certification in lymphatic drainage and all things related to the lymphatic system. In my first year I was strictly working as an independent mobile lymphatic/massage therapist. By choosing this path I was able to offer services that others did not. With this exposure to such a wide range of patients, my practice grew.

After 12 months I began to look at how I wanted to change my business model. I had learned that the services that I offer were in short supply in the west part of Phoenix and outlying communities. I slowly weaned from the mobile service and shifted into a brick and mortar setting. Since making this decision I have room-shared as well as rented a room on my own.

In lymphatic and massage it’s always wise to keep learning other modalities that can compliment the bodywork that is offered. Another aspect that I practice is staying flexible with shifts and changes in the populations of people I work with. While it can become easy to stick with one group, i.e. lymphedema patients, it’s advantageous to look outside the box to whoever else can benefit from the skills I possess.

How’d you build such a strong reputation within your market?

Confidentity, compassion, and solid follow through I feel are some key components that have kept me in business. While it may be true some of my patients wouldn’t mind others knowing why they were coming to see me others do mind, the post surgerical cosmetic patient would very much mind. Some of the patients I have treated are more well known people and keeping their privacy is very important to both of us. Being compassionate is a quality that should be innate in a person who works in the healing arts. Exercising compassion, in my opinion, is present in every session. Solid follow through really means keeping your word in what you say you are going to do. If you say you are showing up for a session at a specific time, you show up. Don’t promise things you can’t deliver on. The best way to annihilate a person is to not meet the expectation that you both came to agreement on.

If you could go back, would you choose the same profession, specialty, etc.?

I would definitely be in the medical field but I would have become a doctor of the lymphatic system or a naturopathic doctor. I don’t regret one day that I am doing my current work, as a lymphatic therapist, but I feel that I would have been a great fit as a doctor, ah-for another lifetime.

Contact Info:

• Website: totallympathiccare-tlc.com
• Instagram: total_lymphatic_care_tlc
• Other: Tik Tok @total_lymphatic_care_tlc