We recently connected with Ketia Daniel and have shared our conversation below.
Ketia, appreciate you joining us today. We’d love to have you retell us the story behind how you came up with the idea for your business, I think our audience would really enjoy hearing the backstory.
Coming up with my business idea was actually always there in my face. I was working previously for an employer and I was known as the person that was just always cleaning up their area keeping things tidy knowing where things go and I had a spot for everything. Now with these people not growing up with me and being around me my whole life they didn’t know that this was just the type of person that I was in this or something that they always made a comment about. I was known as the person that was just neat and organized. One day someone made a comment how they needed help with cleaning and I was there volunteering myself because I feel as if their comment was geared towards me in the first place. So once I was told when and where they would need me I showed up and I went to work. After I was done they went and they bragged about me to everyone and they even landed me my first client. With me knowing that cleaning has just been something that has always been a part of me even as a kid I knew that this was something that I knew how to do and I knew what products to use . It’s sort of came like common knowledge. I knew that I wanted to run a successful cleaning business after asking people who had cleaners what were some of the things that they liked and what were some of the things that they didn’t like because although I knew how to clean myself I did not know how other people like to keep their house . So all in all it was definitely a learning experience although I knew how to already do the work. As of now within the city that I working I’m known as the extra detailed cleaning company. I definitely pride myself in doing beyond and doing beyond what is expected of me.
As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?
My cleaning business started as just an idea. I will say that it has grown to where it is now due to the word of mouth. Once Covid started I had people calling to be put on my waiting list for a deep clean. Once covid lifted this caused a frenzy. This is when I realized that I couldn’t get to everyone alone. I needed a real team.
I’m not known as just any cleaner but someone who is detailed and does all of the things that most cleaners don’t think of. With my clients I like to provide a luxury detailed cleaning. Treating their homes as if it’s my own. I began to teach my clients how to take care of their homes when I’m not there. Becoming someone who could teach my clients and give them the knowledge on which products to use allowed for me to start my own cleaning care product line. With this also came the idea of creating my very own E-book to teach other cleaners how to get their business started. I’m most proud that I started all of this from just an idea. The most mind blowing fact is that I self funded this company with only $100 to having worked with several well-known companies in the one that I am most proud of is Shark Vacuum Co. in which I can thank tik-tok and my 120+k followers for.
We’d love to hear the story of how you turned a side-hustle into a something much bigger.
My side hustle definitely turned into my full-time business. Because being a cleaner was mainly a word of mouth promotion at the beginning I was not able to do this full-time. After about six months of cleaning part-time I realize that I needed to create some type of thank you cards to give to my clients in on these cards I also will tell them to leave us a Facebook review. With these reviews I do believe that this caught attention online within the city. As my clientele grew my need to step away from my main job became apparent.
What do you think helped you build your reputation within your market?
One of the main things that I believe helped build my reputation is overall being upfront honest and dependable. I knew that my company should be a reflection of me therefore I tried my best to always Exceed everyone’s expectations.
Contact Info:
- Website: Www.BhmClean.com
- Instagram: @Bhmcleaningco
- Facebook: https://m.facebook.com/100029707009842/
- Other: Tiktok: @TiaBhmCleaningCo https://bestreviews.com/experts/ketia-daniel Excited to share this item from my #etsy shop: Keeping it Clean with Ketia https://etsy.me/3BxXtoJ