We were lucky to catch up with Kayla Chisholm recently and have shared our conversation below.
Kayla, looking forward to hearing all of your stories today. Let’s kick things off with your mission – what is it and what’s the story behind why it’s your mission?
If you were to ask 5 people with pets if they have or know anyone who has had a traumatic grooming experience the short answer would be yes. Your Home Groomer is here to change how you and your pet(s) see and feel about the grooming industry. We are here to promote a positive grooming experience. We accommodate all breeds and sizes. Our mission is to provide top of the line, high quality service right at your home. Our top priority is to make the dog feel safe and provide exceptional grooming that we know the owner will love as well. This business is especially beneficial for pets that get nervous traveling and car sick and plus, the owners LOVE it because of how convenient it is to have your groomer come to your home, wouldn’t you?
Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.
You simply can not work with animals if you do not have a passion for it. Here at Your Home Groomer we understand the psychology of each and every dog and we understand that no two pups are similar in emotion and specific need. Our team has a combined 35+ years of experience with all breeds and all sizes and are National Certified or registered NDGAA members. Your Home Groomer is here to change the way you see grooming for your pet(s). No more dropping your dog off for hours on end, having them kept in a crate, or low quality service. We believe even the most nervous pups out there can learn to enjoy their spa day with a gentle, relaxed and calm environment. Our goal is to not only provide the highest quality grooming experience but to provide luxury service right outside the comfort of your home in our state of the art salon on wheels. Our clients love us and we love them!
What’s a lesson you had to unlearn and what’s the backstory?
Have you ever heard someone ask “It’s just a dog, what’s the big deal?” well, that is the big deal. To many, their pet(s) are like family. We understand that no two pups are the same. We are here to cater to YOUR pet in whatever way is needed to provide a safe and memorable experience your pet will never forget. We have learned that what one pet may like/love does not mean that the next one will and that is okay.
Any stories or insights that might help us understand how you’ve built such a strong reputation?
Simply building a trust and bond with not only the dogs but the owners too. We strive to promote the BEST experience for the pups and their owners. Everything we do is owner preference, we can accommodate any style request from simple shave downs, to lion cuts or go-go boots. We cater to each clients specific needs to the best of our ability and provide exceptional service for the pets as well. Consistency is key as well. Always keeping an open communication with clients and employees to ensure a positive, smooth day-to-day workplace is very important. We want to be known for our level of communication, understanding of clients and consistency introduced on day one,
Contact Info:
- Website: www.yourhomegroomer.com
- Instagram: https://www.instagram.com/yourhomegroomer/
- Facebook: https://www.facebook.com/YourHomeGroomer/
- Linkedin: https://www.linkedin.com/in/kayla-chisholm-b71b5a247
- Yelp: https://www.yelp.com/biz/your-home-groomer-lake-worth?utm_campaign=www_business_share_popup&utm_medium=copy_link&utm_source=(direct)