We recently connected with Katie Sesti and have shared our conversation below.

Katie, thanks for taking the time to share your stories with us today Let’s start with a story that highlights an important way in which your brand diverges from the industry standard.

At SESTIVA, we recognize that people and the small businesses/organizations that we support have different needs. But all have the same goal: they’re working towards their own success. And we’re here to help you with that!

So what we offer is a personalized touch. Typically Virtual Assistants (individuals and companies) offer service packages. But at SESTIVA we realize that you may be paying for services you don’t need and therefore leaving some things on the table that still need to be tackled.

We work collaboratively with our clients to solve their problems. We also realize that as small hurdles are overcome, new challenges arise – sometimes bigger or completely different. We have a lot of experience and knowledge to help your small business/organization reach success.

Your success is our success!

As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?

My name is Katie, and I am SESTIVA. I believe in what I can offer so much that I am proudly using my name. The core values that guide me are imbedded into the mission of this business: honesty, integrity, respect, ethics, social justice, strength in diversity, and supporting people so they can achieve their full potential. I am authentically myself and only work with people and organizations who align with these values.

I have formal training and a lot of experience: a Bachelor’s Degree in Organizational Leadership in Management and 15+ combined years working as a Manager, Supervisor, and Executive Assistant in the corporate business environment.

In 2020, I added entrepreneur to the list and launched SESTIVA to create a Virtual Assistance company to bring my knowledge, skills, and experience to help build a better world for all. Since then, I have collaborated with a significant number of small businesses, nonprofits, organizations, and individuals supporting them in overcoming their administrative and managerial challenges.

SESTIVA’s goals are simple: your goals are our goals. Your success is our success.

In my free time you can find me hanging out with my family or friends, reading a book, playing logic puzzles, trying out new hobbies, watching documentaries, or working. Because when you love what you do, it doesn’t always feel like work.

What do you think helped you build your reputation within your market?

I would say it’s a few things: I am authentically myself. And I only work with people and organizations that align with my progressive values. I have a genuine desire to help the under-dog succeed. These are often the marginalized and underrepresented communities – they all deserve a chance at the table to reach their dreams.

Additionally, I worked for many years in the corporate environment, after having earned my business degree. So I know “the game” and I help those that may not even know there are unspoken rules get their piece on the board.

Furthermore, I build relationships with my clients. I connect them with others that could be beneficial for them. I communicate directly (but with tact) to push them where they want to go. I also GENUINELY want my clients to succeed. And I’m all in to make that happen for them.

So I think that has built my reputation of a good business/person to “have in your corner.”

What’s been the best source of new clients for you?

The best source of new clients for me is my current/previous clients; when they give referrals. I believe I offer something unquantifiably magical that isn’t able to truly be relayed with words via text. But when a happy client refers me to other people, and they share their own personal success and how I was there every step of the way. It’s the best kind of compliment. They help sell the dream of success that is possible for small business owners.

Contact Info:

• Website: www.sestiva.com
• Instagram: https://www.instagram.com/sestiva_stl/
• Facebook: http://www.facebook.com/sestiva.stl
• Linkedin: https://linkedin.com/company/sestiva

Image Credits
Mel Z Photo and SESTIVA