We’re excited to introduce you to the always interesting and insightful Joseph Ramaglia. We hope you’ll enjoy our conversation with Joseph below.
Joseph, thanks for taking the time to share your stories with us today What do you think it takes to be successful?
Success requires self discipline,… all of the text book, cliche adjectives come to mind like hard work, determination, consistency & perseverance.
Success can be measured by infinite metrics both personally as well as professionally. I believe that success looks very different for every person.
Personally, success can only be achived by giving everything that I do 110%. I have found success in creating definitive goals, devising an action plan for preparation, then doing the work.
Setting definitive goals is important, For me this is the purpose or the “why”
Creating an action plan to accomplish goals is critical, If you don’t have a map of where you are going, you are likely to veer off track. if you don’t have a plan, you can’t be accountable for progress.
Success, often requires perseverance and determination. Things don’t always go as we may plan. Sometimes you need to dig deep and work harder, sometimes you need to get creative and think outside the box.
In order to be successful on any level, I believe you must seek every opportunity to relentlessly pursue improvement personally as well as professionally.
As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?
I was raised in an Italian family on the east coast and fell in love with quality food as a child. After culinary school, I worked my way from New York City, to Los Angeles, to now San Diego. I have opened 6 restaurants from coast to coast ranging various concepts as well as cuisine. I joined my family business and opened Broad Street Dough Co Encinitas in October 2020.
Broad Street Dough Co is a unique donut experience. We offer 40 different Made to Order donuts on our everyday menu(full Size and mini donuts), We offer numerous daily specials in addition. We have an extensive Vegan and Gluten free Menu, We are Certified Kosher and can accommodate most food allergies upon request. We do offsite catering as well as custom designed themes and holiday boxes. We value our team, We value our guests. We are passionate about service, quality product and take pride in serving you the freshest and hottest donut you have ever experienced.
We are Honored and humbled to have recently been ranked 37th Best Donut Shop in the US by Yelp. We just received the “Readers Choice Best Donut” by San Diego magazine as well as the “Readers Choice Best Baked Good” by Ranch and Coast Magazine
Do you have any insights you can share related to maintaining high team morale?
People are our most valuable asset. They are the face of our business, they create our product, they serve our community with care. As such, we treat our team with respect and care as we would want to be treated. Empathy in management is a vital tool in understanding that life happens just like traffic and is sometimes unforeseeable. We recognize hard work and those who go above and beyond, think and act like owners. We don’t scrutinize mistakes, we celebrate them with the team with guidance on how to avoid making the same mistake again in the future. I strive to be a leader and not a boss. I lead by example and never ask for a task to be completed that I am not willing to do myself. I work alongside my team and teach everything I can in hopes of professional development for all of my crew.
What do you think helped you build your reputation within your market?
We deeply value customer service and our guest’s experience/satisfaction means everything to us.. We focus on creating a memorable experience for every guest who walks in our door, no matter who they are or where they are from We strive to be accurate as well as efficient. We don’t cut corners for cost, especially when it comes to serving only the highest quality product we can find.. We take pride in what we do. We love serving and giving back within our community. We feel that this has been a key driver in growing our business
Contact Info:
- Website: www.broadstreetdoughco.com
- Instagram: broadst_doughco
- Facebook: Broad Street Dough Co.
- Linkedin: Broad Street Dough Co.
- Yelp: Broad Street Dough Co. Encinitas