We recently connected with Joe and Pam Warmbrodt and have shared our conversation below.
Hi Joe and Pam, thanks for joining us today. Can you recount a time when the advice you provided to a client was really spot on?
To every client we meet for the first time, whether or not they are in our sphere or are referred to us, we offer the same advise.
” We are on your team. We will treat you like family. Please don’t worry until we tell you to worry. Please don’t search the internet for answers to your questions. Please come to us and if we don’t know the answer, we will find someone who does.”
Buying or selling a home is the one of the biggest events in a person’s life. We want the experience to be “one of the easiest things” our clients have ever done. We tell them that at our first meeting.
Team Warmbrodt has the ability to focus and carry out the many details that are involved in buying and/or selling a home. Why? Because that is what we do. We are full time experienced Real Estate Agents that value our clients time and truly want them to experience the joy of buying or selling a home. The more we can support them, the more joy they will have in the process.
At the closing table, we ask our clients if their experience was “one of the easiest things” they have ever done and there answers are always “Yes, because Team Warmbrodt made this experience seamless.”
Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.
We are Team Warmbrodt, a husband and wife real estate team. Joe joined Garcia Properties approximately 6 years ago and Pam became a Realtor and joined Garcia Properties about 3 years ago. We have been married for almost 35 years and are very proud of our relationship and of our being able to have a strong business together.
Before real estate, Joe was in marketing and sales for over 30 years and Pam retired from teaching, as a Special Education teacher, after 18 years. Our skill sets compliment each other and therefore make us a successful real estate team.
We are not like a lot of real estate teams because we not only market ourselves as a team but we work with all of our clients as a team. What does that look like?
* Our first initial meeting with our clients is together, whether that is in person or via a ZOOM meeting.
* We communicate through text and email with the two of us on all communications so that if one of us is unavailable to answer a question or respond, the other one can. Pam is an early riser and Joe is a late nighter, so we tell our clients between the two of us we have at least 20 out of 24 hours covered for communication and getting the job done.
* Joe is the “runner and gunner” so to speak. He is the the team member that meets the inspectors and contractors, puts the For Sale signs in the yard, trims bushes, touches up paint, changes the furnace filter, unhooks the hoses if the temperature drops, etc. Pam is the team member that maintains and complies with all the necessary documents that are involved with real estate. We both build and maintain strong relationships with our clients because as we said, ” We treat them like family.”
What do you think helped you build your reputation within your market?
Our strong reputation in our market, we believe, comes from doing what we say we’re are going to do, when we say we are going to do it, in a timely manner, and doing it the best we can. And, when you make a mistake you admit it, and when you don’t know the answer to a clients question, you tell them you don’t know, but you will find out the answer and you do.
Honesty, integrity and trust are priceless.
Do you have any insights you can share related to maintaining high team morale?
We had to learn how to work together as business partners which can be very different compared to working together as partners in a marriage.
We periodically debrief when it comes to what is working and what is not working.
When work gets stressful for one, the other takes over and visa versa.
It is very important to know each other strengths and weaknesses. As individuals we can not be strong in every aspect of the business but as a Team, we can accomplish a lot……together!!!
Contact Info:
- Website: teamwarmbrodt.garciaproperties.com
- Instagram: team_warmbrodt_realtor
- Facebook: https://www.facebook.com/JoeWRealtor
- Linkedin: https://www.linkedin.com/in/joewarmbrodtrealtor/