We recently connected with Jennifer Majeske and have shared our conversation below.
Jennifer, thanks for taking the time to share your stories with us today Let’s start big picture – what are some of biggest trends you are seeing in your industry?
The insurance industry is undergoing a significant transformation towards personalized offerings driven by the adoption of usage-based insurance and Artificial Intelligence (AI) technology. At our agency, we are at the forefront of this evolution, utilizing AI tools to enhance efficiency and provide our clients with tailored solutions. For instance, in long-term care insurance, we employ AI to forecast future care needs and create personalized plans. In retirement planning, our AI platform offers clients a holistic financial overview. Additionally, our AI-driven underwriting tools optimize risk assessment in life insurance, while AI streamlines claims processing and risk assessment in the property and casualty (P&C) sector. We are also embracing the Agent Force through our use of Salesforce to play multiple roles within our organization. Despite integrating these advanced tools, we remain dedicated to fostering strong customer relationships, believing that the combination of technology and personalized service is key to shaping the future of the insurance industry.
As always, we appreciate you sharing your insights and we’ve got a few more questions for you, but before we get to all of that can you take a minute to introduce yourself and give our readers some of your back background and context?
As a experienced professional in the realm of sales and business development, I have built a solid reputation for driving growth and delivering impactful results across various industries. From analyzing sales performance to optimizing team workflows and cultivating strategic relationships, I am deeply committed to continuous improvement and innovation. Throughout my entrepreneurial journey, I have launched and managed several businesses, steering them towards financial success and operational excellence.
What sets me apart is my genuine passion for financial literacy and helping families secure their future through life insurance and financial planning. Having experienced firsthand the importance of these matters as a young widow, I am dedicated to empowering individuals with the knowledge and resources needed to navigate life’s uncertainties. By harnessing the power of technology and placing a strong emphasis on customer service, I aim to provide cutting-edge solutions for each client’s unique needs and preferences.
At the core of my business philosophy is a belief in the value of diversity and community engagement. Together with my business partner, we take pride in leading an all-women team from diverse backgrounds, ensuring a welcoming and inclusive environment for both our staff and our clients. Our agency serves a wide range of clients, and we are dedicated to delivering tailored solutions that prioritize personal connections and exceptional service.
Can you talk to us about your experience with selling businesses?
I have sold a handful of businesses that I started and nurtured over the years, spanning various industries such as wholesale, retail, restaurant, janitorial, and tech. Each venture presented its own array of challenges, from navigating leases and managing inventory to overseeing personnel and contractual obligations. The most valuable advice I can offer to fellow entrepreneurs, whether they are just starting out or have been in the game for years, is the pivotal role of technology and organizational efficiency. Staying organized is crucial, as a well-documented revenue growth becomes a key asset when considering the sale of a business. Whether in the early stages of business or with years of experience, maintaining meticulous organization is essential to showcase sustained revenue growth when contemplating a business sale. Amidst the day-to-day hustle, it’s easy to overlook the gradual progress and achievements. I firmly believe that consistent monitoring and analysis of our business performance is essential in identifying the reasons behind any downturn, facilitated by a well-organized approach. Additionally, I advocate for the paramount importance of service excellence as a cornerstone across all industries. Neglecting exceptional service is, in my view, the primary cause of many businesses faltering.
How about pivoting – can you share the story of a time you’ve had to pivot?
There was a significant pivot in my career journey that profoundly impacted both my professional and personal life. After establishing myself in the insurance industry, I shifted to the corporate sector. As I advanced in the corporate world, my late husband became ill with a fatal disease, prompting a pivotal change in my career path. It became clear that I could no longer continue in my corporate role while adequately supporting my spouse during his health challenges. After thoughtful consideration, I made the life-altering decision to transition back to owning my insurance agency. Drawing from my personal experience, I recognized the imperative need to help families prepare for unforeseen life events, offering them peace of mind and financial security. The loss of my spouse underscored the critical importance of life and health insurance coverage, providing me with a unique perspective to support my clients during difficult times. This career shift enabled me to navigate a challenging personal situation and provide empathetic support to help others safeguard their families and prepare for unexpected circumstances.
Contact Info:
- Website: https://www.mic.life
- Instagram: @majeskeinsurance
- Facebook: https://www.facebook.com/majeskeinsurance
- Linkedin: https://www.linkedin.com/in/jennifer-majeske/
- Youtube: https://www.youtube.com/@majeskeinsurance1142
- Yelp: https://www.yelp.com/biz/majeske-insurance-englewood-2