We were lucky to catch up with Jen Patterson recently and have shared our conversation below.

Jen, looking forward to hearing all of your stories today. Can you talk to us about your team building process? How did you recruit and train your team and knowing what you know now would you have done anything differently?

Starting Patterson Consulting Group (PCG) marked the beginning of an exhilarating chapter in my professional journey. From the outset, I partnered with Madison, a seasoned HR professional whom I had collaborated with in the past. Madison’s expertise and support proved invaluable as we embarked on this venture together. Leaving behind my corporate CHRO/CXO role, I took a leap of faith, driven by the belief in our vision for PCG and the impact it could make.

The decision to transition into entrepreneurship wasn’t made lightly. It required courage, dedication, and a willingness to embrace the unknown. With Madison by my side, we navigated the challenges and uncertainties inherent in starting a business. From building our client base to refining our service offerings, each step of the journey presented its own set of obstacles and opportunities.

As we charted our course, we embraced the highs and lows that characterized our entrepreneurial experience. The journey has been a roller coaster ride of learning, growth, and resilience. Through perseverance and collaboration, we transformed PCG from a concept into a thriving consultancy.

In the end, starting PCG was more than just a career move—it was a testament to the power of determination and the willingness to take calculated risks. Looking ahead, I am excited to continue building upon the foundation we’ve laid and to see where the journey takes us next.

Awesome – so before we get into the rest of our questions, can you briefly introduce yourself to our readers.

My career journey began in retail leadership before transitioning into the realm of Human Resources. It was during this transition that I recognized a crucial need for prioritizing people in strategic business decisions. Fueled by this passion, I founded Patterson Consulting Group (PCG) to address this imperative. At PCG, our mission is clear: to ensure that organizations prioritize their most valuable asset—their people.

Whether it’s resolving specific HR challenges or crafting comprehensive HR strategies, our team of dedicated HR business partners is committed to actively listening, understanding nuanced issues, and devising strategic solutions to enhance the employee lifecycle at every stage. Our comprehensive suite of services encompasses employee experience strategy, people strategy, HR compliance, and training and development initiatives.

Reflecting on our journey, I am immensely proud of what we have achieved together at PCG. As our team has grown, so too has our ability to make meaningful contributions to organizations nationwide. Our work extends beyond mere consultancy; it’s about fostering better workplace cultures and empowering employees across industries. At PCG, we are committed to supporting organizations in building environments where employees thrive, succeed, and feel valued.

Do you have any insights you can share related to maintaining high team morale?

Fostering a positive work environment and maintaining high team morale requires several key strategies. Firstly, clear communication channels must be established to facilitate open dialogue, feedback, and updates on organizational objectives. Setting clear expectations regarding roles, responsibilities, and goals helps promote accountability and alignment within the team. Additionally, regular recognition of individual and team achievements is essential for boosting morale and reinforcing a culture of appreciation and support. Cultivating a positive work culture that values diversity, encourages teamwork, and prioritizes employee well-being contributes to overall satisfaction and engagement. Finally, providing opportunities for professional growth and development, including training, career advancement, and constructive feedback, enables team members to thrive and contribute effectively to the organization’s success. By implementing these strategies, leaders can effectively manage their teams and create an environment conducive to high morale and productivity.

What do you think helped you build your reputation within your market?

Our reputation within the market has been built on two fundamental principles: showcasing the quality of our work and authentically embodying our values. At PCG, we demonstrate the tangible outcomes of our projects, earning the trust and respect of our clients through our results. Additionally, our commitment to authenticity from every team member fosters genuine relationships built on trust and transparency. Our dedicated team genuinely cares about supporting organizations; this sincerity resonates with those we work with.

Contact Info:

• Website: https://www.pattersonconsultinggroup.com/
• Instagram: https://www.instagram.com/pattersonconsultinggroup/
• Linkedin: https://www.linkedin.com/company/patterson-consulting-group-llc/
• Other: Pinterest: https://www.pinterest.com/pattersonconsultinggroup/